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Genesis Forum: Genesis DIS Control Knob Problem
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  1. #1
    ExLonghorn's Avatar
    ExLonghorn is offline Registered Member What I drive: 3.8 V6 Sedan
    I live in Round Rock, Texas
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    Default Genesis DIS Control Knob Problem

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    At this moment, I'm 1,138 miles into a road trip from Texas to Colorado and back. Today, the Driver Information System control knob stopped recognizing turning inputs. I can still nudge the controller left, right, up, and down, and then push down to make selections, but if I twist the controller to scroll up/down, it does nothing. Anyone experience a similar problem and have an idea of what's going wrong? Sad for a car with only 5K miles on it.
    2010 Genesis 3.8 V6, Black with Tech package, 18" V8 Wheels, Rebadged trunk,hood, steering wheel, and wheels, LED's installed everywhere, GENESIS chrome text removed from rear.


  2. #2
    DesertGen is offline Registered Member What I drive: Genesis 4.6 V8 Tau Sedan
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    Default Re: Genesis DIS Control Knob Problem

    Mine gave out after about 6 months too. Same symptoms. Had to have it replaced under warranty. The new one has held up about a year now

  3. #3
    ExLonghorn's Avatar
    ExLonghorn is offline Registered Member What I drive: 3.8 V6 Sedan
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    Default Re: Genesis DIS Control Knob Problem

    Looks like the same route here. Took it to the dealer this morning and they're ordering a part for warranty replacement. Gee, two warranty trips to the dealer within two weeks. Not a good trend.

  4. #4
    Gizzle is offline Hasn't posted much yet... What I drive: 4.6 V8 Tau Sedan
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    Default Re: Genesis DIS Control Knob Problem

    Exact same problem here. I'm taking it in this week. This is actually the first problem I've had. I'm at 33k miles on a 2009 4.6 Tech.

  5. #5
    ASHDUMP is offline Registered Member What I drive: Equus Signature
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    Default Re: Genesis DIS Control Knob Problem

    Quote Originally Posted by Gizzle View Post
    Exact same problem here. I'm taking it in this week. This is actually the first problem I've had. I'm at 33k miles on a 2009 4.6 Tech.
    You're only 3000K mi away from it not falling under warranty!!!!!

  6. #6
    mcginnpm's Avatar
    mcginnpm is offline Registered Member What I drive: Genesis G80 5.0L
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    Default Re: Genesis DIS Control Knob Problem

    I wonder when the TSB will be issued? It took about 6 weeks to get the part for my Genny's DIS controller knob. I started getting real good at voice commands while I was waiting for the part to come in.
    Mike
    USMC Ret

    17 G80 5.0L
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  7. #7
    G.M.O.N.E.Y.'s Avatar
    G.M.O.N.E.Y. is offline Registered Member What I drive: Genesis 5.0 V8 R-Spec Sedan
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    Default Re: Genesis DIS Control Knob Problem

    ...ditto on the bad DIS knob. 23K miles and only warranty claim I've had.

  8. #8
    alex_bayarea is offline Hasn't posted much yet... What I drive: Genesis 3.8 V6 Sedan
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    Red face Re: Genesis DIS Control Knob Problem

    I bought my '12 Genesis 2 weeks ago and the XM button is already jammed from use after less than 1000 miles. I need to take it in to replace the rear badge anyways but hope this is just a one time thing!

  9. #9
    Robert Baker is offline Hasn't posted much yet... What I drive: Genesis 3.8 V6 Sedan
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    Unhappy Re: Genesis DIS Control Knob Problem

    Sorry for your problems with control knob. I have the very same problem I was sitting on the lot with my salesman showing me how to use the systems when the control knob failed. It is at the dealer for repairs which I'm sure they will not have the part. I hope this is not the start of a really unhappy experience with Hyundai.

  10. #10
    alex_bayarea is offline Hasn't posted much yet... What I drive: Genesis 3.8 V6 Sedan
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    Default Re: Genesis DIS Control Knob Problem

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    Just got it fixed last Tuesday. When I took in the services people there knew what exactly the problem was and how to fix it. They even have all the parts there so the work was done in 1.5 hours.

    Seems to me that this was a pretty common fix for them. I feel that this wont be a recurring problem.

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