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Genesis Forum: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!
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  1. #1
    thor44 is offline Registered Member What I drive: Genesis 3.8 V6 Sedan
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    Default !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

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    I felt I should warn everyone here of the issue I have been dealing with the last 3 weeks. ( some details before I begin: 36k miles on car, I am in my 30s and in perfect health and a nonsmoker)
    Three weeks ago, I experienced severe health symptoms while driving my 2010 3.8 sedan two days in a row. My symptoms included being light headed, cold chills, hands becoming numb and a racing heart. I also felt faint and my stomach became upset. The first day, I chalked it up to possibly the flu or dehydration. The second day the symptoms came back and were worse. I had been in the car for over 2 hours. After thinking I was having a possible heart attack, I went to an ER. Exiting the vehicle, there was a STRONG smell of fumes outside. Upon entering the ER and describing my symptoms I told them of the fumes. I was seen immediately and they drew blood to run test.
    The blood test came back and showed I had elevated levels of CARBON MONOXIDE. A normal level is 0.0-0.8 Mine was 2.1!!! The doctor explained that this would cause the symptoms I was having. Any more and I could have passed out while driving!
    After being dismissed from the ER, I immediately called Hyundai to notify them of the issue and roadside assistance to arrange other transportation. I got a rental car the next morning and drove home (I was several hours away on a business trip when this happened).
    My car was trucked back to the dealer that I purchased it from where it has sat the last 3 weeks. My dealer was instructed not to touch the car. I was told a specialist was coming to look at it.
    I will spare everyone the long details and just say that I have spoken with Hyundai Motor America no fewer than 12 times trying to get answers these past 3 weeks. The customer service people have been clueless and confused the entire time. The dealer has been kept in the dark as well.
    That was 3 weeks ago.

    (I should also add that a friend, who also has a 3.8, took his in to the dealer in June after smelling gas. The dealer looked at it and said everything was fine)

    Today, I was informed that someone had completed an inspection of the vehicle and FOUND NOTHING WRONG. I was instructed to come pick up my vehicle today or the dealer would start charging me a "storage fee". HMA is closing the case because they say the vehicle is fine. They will not provide me the results of the tests nor tell me who conducted the test on the vehicle.

    This entire experience has been horrific and HMA has failed at every step since this was brought to their attention.
    I have contacted my state attorney general's office and they have already filed a complaint with HMA before today.

    I will now be visiting with several attorneys to discuss the situation and see where I go from here.

    I wanted everyone to know what happened to me and exactly how Hyundai has responded.
    I would not wish this on anyone.


  2. #2
    Soldier76 is offline Registered Member What I drive: 4.6 V8 Tau Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Glad to hear your alright. I'm sorry that you have to go through that horrific experience. I Pray that everything works out for you in the meantime though.

  3. #3
    timc1475's Avatar
    timc1475 is offline Registered Member What I drive: Genesis 5.0 V8 R-Spec Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Facinating!
    You do know there are carbon monoxide detectors at your local hardware store and/or online. Maybe a good idea for your peace of mind and to rule out 100% potentiality that it is NOT comming from anywhere else. Set one of these in your car and let the tale be told. What is your dealer's name and location? You have been a member since 12/6/09 but this is your one and only post as per your info?


    Or...you could purchase either of the two items linked below that could help you prove or disprove your claim, could be especially helpful if you do go to court btw. I would have done this ASAP because if it proves it is not the car but from another source they could potentially sue you if untrue. Either way you and yours need to be sure to be safe and this small investment could save you in more ways than one.

    [ame="http://www.amazon.com/Fluke-CO-220-Carbon-Monoxide-Meter/dp/B00064P31Q"]Amazon.com: Fluke CO-220 Carbon Monoxide Meter: Home Improvement[/ame]


    http://www.theautochannel.com/news/2...03/088856.html

    PS: Not to sure what either device would do if you ate a plateful of beans and were in a small enclosed area such as a car, no pun intended...
    Last edited by timc1475; 08-26-2011 at 03:52 AM.

  4. #4
    timc1475's Avatar
    timc1475 is offline Registered Member What I drive: Genesis 5.0 V8 R-Spec Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Let us know what you find with the detectors.

  5. #5
    thor44 is offline Registered Member What I drive: Genesis 3.8 V6 Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Quote Originally Posted by timc1475 View Post
    Facinating!
    You do know there are carbon monoxide detectors at your local hardware store and/or online. Maybe a good idea for your peace of mind and to rule out 100% potentiality that it is NOT comming from anywhere else. Set one of these in your car and let the tale be told. What is your dealer's name and location? You have been a member since 12/6/09 but this is your one and only post as per your info?


    Or...you could purchase either of the two items linked below that could help you prove or disprove your claim, could be especially helpful if you do go to court btw. I would have done this ASAP because if it proves it is not the car but from another source they could potentially sue you if untrue. Either way you and yours need to be sure to be safe and this small investment could save you in more ways than one.

    Amazon.com: Fluke CO-220 Carbon Monoxide Meter: Home Improvement


    http://www.theautochannel.com/news/2...03/088856.html

    PS: Not to sure what either device would do if you ate a plateful of beans and were in a small enclosed area such as a car, no pun intended...

    Yes, I became a member shortly before purchasing the car on 12/22/09 to read up of what others thought. I've really had no need to post anything. Until now.

    I do not want to mention dealer's name nor location because this may indeed turn into a legal proceeding.

    My friend with the genesis has already bought a CO detector for his car.
    After my experience, I no longer wish to drive this car.

  6. #6
    thor44 is offline Registered Member What I drive: Genesis 3.8 V6 Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Quote Originally Posted by thor44 View Post
    I felt I should warn everyone here of the issue I have been dealing with the last 3 weeks. ( some details before I begin: 36k miles on car, I am in my 30s and in perfect health and a nonsmoker)
    Three weeks ago, I experienced severe health symptoms while driving my 2010 3.8 sedan two days in a row. My symptoms included being light headed, cold chills, hands becoming numb and a racing heart. I also felt faint and my stomach became upset. The first day, I chalked it up to possibly the flu or dehydration. The second day the symptoms came back and were worse. I had been in the car for over 2 hours. After thinking I was having a possible heart attack, I went to an ER. Exiting the vehicle, there was a STRONG smell of fumes outside. Upon entering the ER and describing my symptoms I told them of the fumes. I was seen immediately and they drew blood to run test.
    The blood test came back and showed I had elevated levels of CARBON MONOXIDE. A normal level is 0.0-0.8 Mine was 2.1!!! The doctor explained that this would cause the symptoms I was having. Any more and I could have passed out while driving!
    After being dismissed from the ER, I immediately called Hyundai to notify them of the issue and roadside assistance to arrange other transportation. I got a rental car the next morning and drove home (I was several hours away on a business trip when this happened).
    My car was trucked back to the dealer that I purchased it from where it has sat the last 3 weeks. My dealer was instructed not to touch the car. I was told a specialist was coming to look at it.
    I will spare everyone the long details and just say that I have spoken with Hyundai Motor America no fewer than 12 times trying to get answers these past 3 weeks. The customer service people have been clueless and confused the entire time. The dealer has been kept in the dark as well.
    That was 3 weeks ago.

    (I should also add that a friend, who also has a 3.8, took his in to the dealer in June after smelling gas. The dealer looked at it and said everything was fine)

    Today, I was informed that someone had completed an inspection of the vehicle and FOUND NOTHING WRONG. I was instructed to come pick up my vehicle today or the dealer would start charging me a "storage fee". HMA is closing the case because they say the vehicle is fine. They will not provide me the results of the tests nor tell me who conducted the test on the vehicle.

    This entire experience has been horrific and HMA has failed at every step since this was brought to their attention.
    I have contacted my state attorney general's office and they have already filed a complaint with HMA before today.

    I will now be visiting with several attorneys to discuss the situation and see where I go from here.

    I wanted everyone to know what happened to me and exactly how Hyundai has responded.
    I would not wish this on anyone.
    PS - I wanted to offer a few more details-
    The air temp on the 2 days the car did this was 105 without heat index. I have told HMA all along that I thought the heat could have certainly played a role. I told them they would need to test the car under the same conditions in which it failed.
    It seems convenient to me that they have waited 3 weeks and tested the car on a day in the low 90s.
    When I asked them about the heat and testing, the reply from HMA customer service was "the heat would not have contributed to that".

    I cannot believe that they will not show me any results of these "tests" or tell me who conducted them!!! The car is in my name!!!

  7. #7
    hwks1 is offline Registered Member What I drive: Genesis 4.6 V8 Tau Sedan
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Sorry...just saying I'm skeptical. If the fumes were so bad, you didn't notice this while driving? The vehicle was moving, that's quite a bit of ventilation so I'm wondering about you breathing large amounts while driving.....all the time not noticing said fumes.

    I have experienced what you described, working on vehicles or breathing diesel exhaust from my tractor for too many hours but all the time I knew I was breathing those fumes.

  8. #8
    BacktoHyundaibychoice is offline Registered Member What I drive: Equus Signature
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Quote Originally Posted by thor44 View Post
    PS - I wanted to offer a few more details-
    The air temp on the 2 days the car did this was 105 without heat index. I have told HMA all along that I thought the heat could have certainly played a role. I told them they would need to test the car under the same conditions in which it failed.
    It seems convenient to me that they have waited 3 weeks and tested the car on a day in the low 90s.
    When I asked them about the heat and testing, the reply from HMA customer service was "the heat would not have contributed to that".

    I cannot believe that they will not show me any results of these "tests" or tell me who conducted them!!! The car is in my name!!!
    Out of curiosity, was your AC on AUTO during this drive? Did the car ever cool to the point that "recirc" turned to "fresh" air? On one of those days, if I leave it on auto, the car stays in recirc mode for the entire 20 minute drive home. If it stayed on for your entire 2 hour drive (possible?) I suspect that could've caused your problem. The OM even warns thusly:

    Continued use of the climate control
    system operation in the recirculated
    air position may allow
    humidity to increase inside the
    vehicle which may fog the glass
    and obscure visibility.
    • Do not sleep in a vehicle with the
    air conditioning or heating system
    on. It may cause serious harm or
    death due to a drop in the oxygen
    level and/or body temperature.
    • Continued use of the climate control
    system operation in the recirculated
    air position can cause
    drowsiness or sleepiness, and loss
    of vehicle control. Set the air intake
    control to the outside (fresh) air
    position as much as possible while
    driving.

  9. #9
    trotti's Avatar
    trotti is offline Registered Member What I drive: Genesis 5.0 V8
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

    Quote Originally Posted by thor44 View Post
    I do not want to mention dealer's name nor location because this may indeed turn into a legal proceeding.
    Although I'm no product-liability attorney, I am an attorney and can think of no reason why discussing the intimate details of your problem is OK yet revealing the name of the dealer who has not supported you is not . . .

    Letting them hold, test and do whatever else (possibly repair?) to your car was a bad idea. If you think the car caused your problem, I'd involve a reputable attorney as quickly as possible.

  10. #10
    BacktoHyundaibychoice is offline Registered Member What I drive: Equus Signature
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    Default Re: !!WARNING!! 2010 Genesis 3.8 Sedan + Gas fumes = ER visit!!!!

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    Quote Originally Posted by hwks1 View Post
    Sorry...just saying I'm skeptical. If the fumes were so bad, you didn't notice this while driving? The vehicle was moving, that's quite a bit of ventilation so I'm wondering about you breathing large amounts while driving.....all the time not noticing said fumes.

    I have experienced what you described, working on vehicles or breathing diesel exhaust from my tractor for too many hours but all the time I knew I was breathing those fumes.
    1. Carbon monoxide has no odor, so any "fumes" he smelled after exiting the car were something else. But there's no description of the "fumes" other than his friend's "gas" smell. Which has nothing to do with carbon monoxide.

    I'm not saying he's making it all up, only that maybe, perhaps, might be, that this is "user error" instead of a defective car.

    I'm still waiting to see the latest from the guy who's Navi is missing Alabama so he's wondering if his car's traction control can be trusted.

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