Suspension Issues - Survey (please provide your input)

Fellow Genesis owners:
In order to capture the true nature of suspension issues, I suggest we all enter the information below to narrow in on the problem (if it exists) and the under what circumstances is it truly most pronounced. My request to you is to not change the fields, nor add additional comments (let's just try and capture the facts).

Since I have read a lot of posts and subjective comments, I am hoping that by providing the information below, multiple people can test/drive their cars on identified roads and check if the suspension issue is relevant to only a few cars (manufacturing issue), few owners (subjective/feel issue), or more widespread.

NOTE: I started this in another place (Rough Ride..rear), but thought it would be easier to have a dedicated thread.
Thanks,

City/State: Atlanta
Street address where suspension problem is most pronounced: NONE
Under what conditions are suspension problems most pronounced: NONE
At what speeds do you notice suspension issue(s): N/A
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8
Date of Purchase (or date of mfr): Jan 2009

Thanks,

City/State: Stamford, Ct
Street address where suspension problem is most pronounced: NONE
Under what conditions are suspension problems most pronounced: NONE
At what speeds do you notice suspension issue(s): N/A
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V6
Date of Purchase (or date of mfr): Nov '08

City/State: Tierra Verde, FL
Street address where suspension problem is most pronounced: NONE
Under what conditions are suspension problems most pronounced: NONE
At what speeds do you notice suspension issue(s): N/A
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V6
Date of Purchase (or date of mfr): July 2008

City/State: Phoenix
Street address where suspension problem is most pronounced: NONE
Under what conditions are suspension problems most pronounced: NONE
At what speeds do you notice suspension issue(s): N/A
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8
Date of Purchase (or date of mfr): Purch 12/08, mfr 10/08

suggestion; 17" or 18" wheels.

City/State: Wayne,NJ
Street address where suspension problem is most pronounced: Need time to complie list
Under what conditions are suspension problems most pronounced: broken pavement, uneven ridging, crowned roads, most impactfull in conditions where the road irregularity is above the road surface vs. being below(ie pothole)
At what speeds do you notice suspension issue(s): 5-25
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): Again, will specifiy per road but mostly minor, major kidney jolting over uneven surfaces
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8
Date of Purchase (or date of mfr):November 2008
__________________

City/State: Chicago, IL
Street address where suspension problem is most pronounced: Route 88 W, Route 355 Under what conditions are suspension problems most pronounced: broken pavement, uneven ridging, crowned roads, most impactfull in conditions where the road irregularity is above the road surface vs. being below(ie pothole)
At what speeds do you notice suspension issue(s): any and all
Extent of suspension failure: nervous, jittery pitches on all but the smoothest road, porposing on undulating pavement
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V6
Date of Purchase (or date of mfr): Jan 2009 purchase

City/State: Columbia, SC, but significant driving throughout the Southeast (NC, SC, GA, AL, MS, LA)
Street addresses where suspension problem is most pronounced: I-20 near Oxford, AL, I-10 just west of Slidell, LA, I-55 between Jackson, MS and Hammond, LA near LA/MS state line.
Under what conditions are suspension problems most pronounced: Roads with short section concrete (i.e. many expansions joins and or repairs across the entire road surface).
At what speeds do you notice suspensions issues: Pretty much any, but most of mine were at 60+MPH
Extent of suspension failure: mostly, very jittery (minor), rough (minor), in one case (I-20 near Oxford, AL) felt nearly out-of-control (major). I don't really think the vehicle was actually out-of-control, but it was jumping and shaking enough that it certainly felt that way.
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V6, 17" wheels
Date of Purchase (or date of mfr): Purchased 09/2008, Manufactured 05/2008

City/State: Reno, NV (although I've driven it on road trips to Boise, ID & Sacramento, CA)
Street addresses where suspension problem is most pronounced: ???
Under what conditions are suspension problems most pronounced: Uneven/undulating pavement
At what speeds do you notice suspension issue(s): Usually between 20-55mph
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): Minor
Genesis type (V6 or V8, 17" or 18" wheels): V6, 18" wheels (although I have 17" wheels/snow tires right now)
Date of Purchase (or date of mfr): Purchased 6/27/2009

City/State: Hartselle, Alabama
Street addresses where suspension problem is most pronounced: ???
Under what conditions are suspension problems most pronounced: old concrete interstates
At what speeds do you notice suspension issue(s): 65
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NONE
Genesis type (V6 or V8, 17" or 18" wheels): V8, 18" wheels
Date of Purchase (or date of mfr): Purchased 11/2008

I really have no issues with the heavy v8's suspension.

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City/State: Sarasota, Florida
Under what conditions are suspension problems most pronounced: none
At what speeds do you notice suspension issue(s): none
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Genesis type (V6 or V8): V8, factory 18" wheels
Date of Purchase (or date of mfr): purchased 12/08, mfr date 10/08
Tire Pressure: 37 psi, trunk: empty

City/State: Greensboro, NC, but significant driving throughout the Southeast (NC, SC, GA, AL, MS, LA, TX)
Street addresses where suspension problem is most pronounced: None; Including I-10 from Mobile to Texas
Under what conditions are suspension problems most pronounced: NA: I can feel the expansion joints, particularly if they are short duration, but they do not induce any gyrations at 65, 70 , or 75.
At what speeds do you notice suspensions issues: Haven't had any significant.
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8, Tech 18" wheels
Date of Purchase (or date of mfr): Purchased 11/2008, Manufactured 09/22/2008

City/State: Tucson, AZ

Street address where suspension problem is most pronounced: most city roads, uneven spots, repaired roads-Wilmot, Swan, Craycroft

Under what conditions are suspension problems most pronounced: all speeds, especially undulating roadways, never on smooth freeways.

At what speeds do you notice suspension issue(s): All

Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): Infrequently major (scary), mostly minor.

Tire Pressure (Front and Rear): 33, 33

Genesis type (V6 or V8): V8

Date of Purchase (or date of mfr): Nov 2008

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City/State: Holly Springs, NC (Raleigh, NC Metro)
Street address where suspension problem is most pronounced: NONE
Under what conditions are suspension problems most pronounced: NONE
At what speeds do you notice suspension issue(s): N/A
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): NO ISSUE
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8
Date of Purchase (or date of mfr): Purch 12/08, mfr 10/08

This survey is not scientific (not a random sample of owners or even members of this forum), bogus (choices are biased, for example, if the suspension is too stiff, then one must claim that there is "suspension failure"), and not anonymous (which means that some responses may not be truthful). In other threads, people have been called liars who complained about the suspension, so there probably is fear of retribution, especially if there are people connected with Hyundai on this forum (we know for certain there are some, but not sure how many).

Here, is what the moderator of this forum says about the suspension:

Hyundai Genesis said:

... So you're another one to add to the list - of people who feel the Genesis ride is a bit stiff. I think it's safe to say that it is official (according to the members of GenesisOwners.com) - the ride is stiffer than it needs to be... Of course, Hyundai wanted to impress the magazines - which worked out in their favor...

Click to expand...

http://www.genesisowners.com/hyundai-genesis-forum/showpost.php?p=6580&postcount=3

Please stop this charade you are calling a survey.

Mark 888,

Unless you have a better suggestion, please stop trolling this site. You've already stated how you feel multiple times. Please stop with the childish behavior and innuendo.

I've had enough of you and your little conspiracy theories that anyone who doesn't agree w/ you is either in denial or is tied to Hyundai.

jwaters943 said:

Mark 888,

Unless you have a better suggestion, please stop trolling this site. You've already stated how you feel multiple times. Please stop with the childish behavior and innuendo.

I've had enough of you and your little conspiracy theories that anyone who doesn't agree w/ you is either in denial or is tied to Hyundai.

Click to expand...

I find it curious as to why someone who thinks the suspension has no problems is so intent on conducting the survey. But however pure the motives are for the survey in this thread, it is seriously flawed for the reasons I presented, and I will not participate, and I would urge others who have a problem to also not participate in the survey as currently being conducted.

Since there are known to be Hyundai or dealer employees on this forum, I think I have right to ask that question about that. There is nothing wrong with such people being on the forum, and in general they add immensely to this forum, but in some cases full disclosure is called for.

I will be the first to provide such disclosure: I own some stock in Hyundai in conjunction with a Korean stock fund.

Personally, I think this issue has been intelligently discussed many times in other threads and here is pretty good summary by the moderator of what most members think:

Hyundai Genesis said:

... So you're another one to add to the list - of people who feel the Genesis ride is a bit stiff. I think it's safe to say that it is official (according to the members of GenesisOwners.com) - the ride is stiffer than it needs to be... Of course, Hyundai wanted to impress the magazines - which worked out in their favor...

Click to expand...

But, since you want my suggestions on how to improve this survey (which I previously outlined) here some more specific recommendations:.

1. Since no one that I know of has claimed suspension failure (which implies something broke), the following should be changed from:

Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER)

to

Extent of suspension concern (NO CONCERN, MINOR CONCERN, MODERATE CONCERN, MAJOR CONCERN):

2, Add something like the following questions:

a. Would you be interested in suspension modification if Hyundai made it available that was slightly less harsh, but still firmer than the Korean model (DEFINITELY YES, PROBABLY YES, NOT SURE, PROBABLY NO, DEFINITELY NO).

b. How much would you be willing to pay for a suspension modification if Hyundai made it available: (I would like it but will not pay for it, $250, $500, $750, $1000 or more, I would not change it even if Hyundai made a change available).

c. Would your answer to a. or b. above change if Hyundai made suspension changes to the 2010 Genesis that reduced some of the common complaints about it? Comments welcome.

3. The survey or poll should be anonymous, but that "may" create more problems with regard to double voting, etc (I am not sure how a poll works with this forum software). All other such surveys conducted by JD Powers, Consumer Reports, etc, are anonymous.

My basic problem is that people who claim the problem doesn't exist should not be the ones who are making up the survey.

City/State: MN
Street address where suspension problem is most pronounced: Hwy 63 n between hwy 16 and Racine
Under what conditions are suspension problems most pronounced: when encountering a frost ridge (heave in the pavement)
At what speeds do you notice suspension issue(s): 60
Extent of suspension failure (NO ISSUE, MINOR, MAJOR, or DISASTER): minor
Tire Pressure (Front and Rear): 33, 33
Genesis type (V6 or V8): V8
Date of Purchase (or date of mfr): Jan 2009