service expense

[calmone]

i just had my 7,500 mile service, and the dealer recommends the next service per the "severe" driving schedule as opposed to every 7,500 miles. my question is whether the regular service cots per the shorter schedule are covered under the "free" 3 year/36,000 mile program or is my responsibility to pay for the "odd" servicing? any experiences or thoughts?

 

[Man of Mystery]

Whether or not you pay depends upon any deals you may have made with your dealer.

Of course things that are covered under the warranty should be paid for by the warranty. Normal maintenance costs, however, are the responsibility of the owner unless you have some other agreement with your dealer.

Currently, my dealer provides free oil & filter changes for as long as I long the car and have it serviced at the dealership where I purchased it. I'm sure I'll be charged for tire rotations, air filter replacements, etc.

 

[Mark_888]

For Equus owners (see the thread section) Hyundai provides a 3-Year/36,000-Mile Complimentary Maintenance applicable only for first originating vehicle owner. Free maintenance only available in the U.S.

Contact your dealer about whether they will provide free service if it is done on the severe service schedule, rather than the normal schedule, since that is what they recommended. My guess is no. I am also guessing that they forgot that Equus owners get free service when they mentioned that.

 

[calmone]

i noted a number of what were, to me, strange things about oil changes in general. the "free service" really amounts to 4 oil changes and tire rotations. everything else is an "inspect" item. it's not as if a tune up or other part replacement is mandated. also one isn't told whether synthetic oil is used. the manual does specify the weight and what "specs" it should meet and that they recommend quaker state the dealer advised they used a synthetic blend, but would use full synthetic if requested (which i did). my most recent other cars were 10-12 years old, a vw phaeton and an audi a8. both recommended synthetic oil and 7500 mile changes. i changed the oil every 5k without any problems. the "severe" use schedule by hyundai calls for something like changes every 3,500 miles. i also noted the capacity was 7.2 liters (7.6 qts). i sort of wondered why the non whole number and why on my receipt it was noted that 6 (qts/ltrs?) were used. i'll probably use the free changes and interspace with full synthetic changes about every 5k.

 

[Mark_888]

i noted a number of what were, to me, strange things about oil changes in general. the "free service" really amounts to 4 oil changes and tire rotations. everything else is an "inspect" item. it's not as if a tune up or other part replacement is mandated. also one isn't told whether synthetic oil is used. the manual does specify the weight and what "specs" it should meet and that they recommend quaker state the dealer advised they used a synthetic blend, but would use full synthetic if requested (which i did). my most recent other cars were 10-12 years old, a vw phaeton and an audi a8. both recommended synthetic oil and 7500 mile changes. i changed the oil every 5k without any problems. the "severe" use schedule by hyundai calls for something like changes every 3,500 miles. i also noted the capacity was 7.2 liters (7.6 qts). i sort of wondered why the non whole number and why on my receipt it was noted that 6 (qts/ltrs?) were used. i'll probably use the free changes and interspace with full synthetic changes about every 5k.

Hyundai and Shell have a global agreement concerning motor oil used as factory fill and some other initiatives. As part of that, they recommend Quaker State in the US. Hyundai does not specify synthetic. Dealers can use whatever they want, so long as it meets specs. Shell's premium brand in the US is Pennzoil.

Toyota and Honda are now specifying full synthetic on most new cars. They don't exactly say "synthetic" but they specify 0W-20, which is only available as a synthetic. Many German cars have specified synthetic for a while (with extended drain intervals). Except for luxury auto-makers, most auto-makers are somewhat concerned about the perceived cost of maintenance that consumers may factor into their car purchase, and that is likely the main reason why Hyundai does not specify synthetic (the same 5.0 engine has been used on other cars besides the Equus).

 

[edward301]

Now that engines are putting out so much horse power, synthetic oil is
a must to prevent oil consumption. Especially for the first 3 k miles.

Now days most manufactures provide free oil changes for 27k miles.

My son has a Chevy truck, and oil changes, tire rotations are free for
27k miles.

Just took in a 2013 Caddi XTS, and they changed the oil, rotated tires,
and did some software upgrades at no cost, and I bought this car with
7k miles. They said it does not matter how many owers there has been
it is all complimentary for 3 years. This is why Caddi is getting better,
and others are not.

I finally hit 2300 miles in my Equus, and runs perfect. I did hear that
Hyundai is killing the Equus, are they going to make the 2017, or is
the 2016 the last year. Sad to hear, but knew this was coming, the
dealers were not even promoting the Equus anymore.

 

[Nikgen]

I did hear that Hyundai is killing the Equus, are they going to make the 2017, or is
the 2016 the last year. Sad to hear, but knew this was coming, the
dealers were not even promoting the Equus anymore.

Technically, the 2016 is the last Equus. However, Hyundai is creating Genesis Motors Corporation, and the newly redesigned Equus replacement is becoming the flagship Genesis G90 in the USA next year (not sure if it will be called a 2016 or 2017 model?). There is a whole separate sub forum on it (in case you were not aware ):

http://genesisowners.com/hyundai-genesis-forum/forumdisplay.php?f=104

 

[Mark_888]

I did hear that Hyundai is killing the Equus, are they going to make the 2017, or is the 2016 the last year. Sad to hear, but knew this was coming, the dealers were not even promoting the Equus anymore.

This is not true. The 2017 Equus will be sold as the Genesis G90 in the USA (will be the Genesis G900 in Korea). The 2017 Genesis sedan will be sold as the Genesis G80. The differences between the G80 and G90 will be about the same as the difference between the current Genesis sedan and the Equus.

Neither of these 2017 models will be sold as a Hyundai brand anymore, so they needed a single brand name (Genesis) for both of them (along with some other models that will be added, such as a SUV, etc).

 

[Nikgen]

This is not true. The 2017 Equus will be sold as the Genesis G90 in the USA (will be the Genesis G900 in Korea). The 2017 Genesis sedan will be sold as the Genesis G80. The differences between the G80 and G90 will be about the same as the difference between the current Genesis sedan and the Equus.

I actually expect there will be less differences between the G90 and the G90 than between the current Genesis and Equus - meaning that the G80 will be going more upscale, especially with the quality of the interior materials (good today, but room for improvement). Just an educated guess and time will tell - as will the price (I expect some increase).

 

[turnne]

Hyundai and Shell have a global agreement concerning motor oil used as factory fill and some other initiatives. As part of that, they recommend Quaker State in the US. Hyundai does not specify synthetic. Dealers can use whatever they want, so long as it meets specs. Shell's premium brand in the US is Pennzoil.

Toyota and Honda are now specifying full synthetic on most new cars. They don't exactly say "synthetic" but they specify 0W-20, which is only available as a synthetic. Many German cars have specified synthetic for a while (with extended drain intervals). Except for luxury auto-makers, most auto-makers are somewhat concerned about the perceived cost of maintenance that consumers may factor into their car purchase, and that is likely the main reason why Hyundai does not specify synthetic (the same 5.0 engine has been used on other cars besides the Equus).

I owned a 2005 Cadillac STS V8 until about 2 months ago
It specified synthetic...in fact Mobil 1 was printed on the engine cover
What is really rare...and something both the Equus and Cadillac V8's shared is the fact they did not require premium fuel
That is a real rarity and would cost you much more over the life of the car than synthetic vs standard oil changes with the consideration of the longer intervals with syntheitc

Now that engines are putting out so much horse power, synthetic oil is
a must to prevent oil consumption. Especially for the first 3 k miles.

Now days most manufactures provide free oil changes for 27k miles.

My son has a Chevy truck, and oil changes, tire rotations are free for
27k miles.

Just took in a 2013 Caddi XTS, and they changed the oil, rotated tires,
and did some software upgrades at no cost, and I bought this car with
7k miles. They said it does not matter how many owers there has been
it is all complimentary for 3 years. This is why Caddi is getting better,
and others are not.

I finally hit 2300 miles in my Equus, and runs perfect. I did hear that
Hyundai is killing the Equus, are they going to make the 2017, or is
the 2016 the last year. Sad to hear, but knew this was coming, the
dealers were not even promoting the Equus anymore.

BMW has had full maintenance for 48mo 50K miles for at least 15 years


Warren

______________________________

Help support this site so it can continue supporting you!

 

[turnne]

This is not true. The 2017 Equus will be sold as the Genesis G90 in the USA (will be the Genesis G900 in Korea). The 2017 Genesis sedan will be sold as the Genesis G80. The differences between the G80 and G90 will be about the same as the difference between the current Genesis sedan and the Equus.

Neither of these 2017 models will be sold as a Hyundai brand anymore, so they needed a single brand name (Genesis) for both of them (along with some other models that will be added, such as a SUV, etc).

Interesting

I had heard that Hyundai was going to take the "Equus" replacement more upscale and to expect a $7-10K base price increase

Which would mirror what Lexus has done with its full size LS sedan over time and generations

To compete with the most recent iteration of the LS..Hyundai is going to have to really reach out and raise the level of the interior finishes

Warren

 

[Nikgen]

To compete with the most recent iteration of the LS..Hyundai is going to have to really reach out and raise the level of the interior finishes

They did - look up the EQ900...

 

[Mark_888]

I had heard that Hyundai was going to take the "Equus" replacement more upscale and to expect a $7-10K base price increase

The 2nd generation Genesis (2015) was more upscale than the previous generation and the base price was increased from $3-$5k depending on trim level. Since the Equus is based on the Genesis, the next generation Equus (2017 G90 in the US) will also be a bit more upscale and cost a little more (especially the highest trim level).

The 2017 G90 (Equus replacement in the US) will be introduced fairly soon at one of the US auto shows, so I think you will be able to judge for yourself. As already noted, it has been released in Korea as the G900.

 

[Mark_888]

I owned a 2005 Cadillac STS V8 until about 2 months ago
It specified synthetic...in fact Mobil 1 was printed on the engine cover
What is really rare...and something both the Equus and Cadillac V8's shared is the fact they did not require premium fuel
That is a real rarity and would cost you much more over the life of the car than synthetic vs standard oil changes with the consideration of the longer intervals with synthetic.

The Hyundai 5.0 V8 actually runs on regular or premium gas, with about 7 HP more on premium.

BMW has had full maintenance for 48mo 50K miles for at least 15 years

The reason why BMW started in including free routine maintenance is that they had a reputation for outrageous maintenance costs, including oil changes. It was serious marketing problem for them, so they just included routine maintenance and raised the prices of the car to cover that. It's called marketing.

Hyundai offers free concierge service (pickup and delivery) on the Equus maintenance to counter the issue of Hyundai dealerships not having fancy waiting rooms like some luxury makes. This is also called marketing.

 

[turnne]

The Hyundai 5.0 V8 actually runs on regular or premium gas, with about 7 HP more on premium.

anything that runs on regular(87 octane) will run on premium
My point was that the Equus does not have the "requirement" from the manufacturer of premium fuel only
To my knowledge...the only luxury car and especially luxury V8's that dont "require" premium are from Cadillac with the now discontinued V8 Northstar and the Hyundai V8's...Mercedes,BMW, Audi V8's have always "mandated" premium

The reason why BMW started in including free routine maintenance is that they had a reputation for outrageous maintenance costs, including oil changes. It was serious marketing problem for them, so they just included routine maintenance and raised the prices of the car to cover that. It's called marketing.

Hyundai offers free concierge service (pickup and delivery) on the Equus maintenance to counter the issue of Hyundai dealerships not having fancy waiting rooms like some luxury makes. This is also called marketing.

You are speculating without knowledge of why BMW offered the service or the prices

From someone who has owned both BMW and Mercedes benz in the past
BMW is and has always been a cheaper car to maintain( and repair) than a Mercedes benz
And Mercedes has never had an equivalent plan to the BMW one...in fact until last year Mercedes has almost always sold more cars in the United States than BMW
To date they are still very close and hold the number one and number two slots in luxury brand sales in the United States

http://www.reuters.com/article/us-usa-autos-luxury-idUSKBN0KE1RG20150105


Warren

 

[turnne]

The 2nd generation Genesis (2015) was more upscale than the previous generation and the base price was increased from $3-$5k depending on trim level. Since the Equus is based on the Genesis, the next generation Equus (2017 G90 in the US) will also be a bit more upscale and cost a little more (especially the highest trim level).

The 2017 G90 (Equus replacement in the US) will be introduced fairly soon at one of the US auto shows, so I think you will be able to judge for yourself. As already noted, it has been released in Korea as the G900.

if Hyundai is creating a new brand with new luxury car dealerships( and overhead) along with making the interior finishes closer to the Lexus LS460...I expect about a $15K increase

so...a $75K Equus replacement vs a $90K Lexus LS

keep in mind they sell a considerable more Lexus LS 460s than Hyundai Equus cars currently

Warren

 

[Mark_888]

if Hyundai is creating a new brand with new luxury car dealerships( and overhead) along with making the interior finishes closer to the Lexus LS460...I expect about a $15K increase

so...a $75K Equus replacement vs a $90K Lexus LS

keep in mind they sell a considerable more Lexus LS 460s than Hyundai Equus cars currently

Warren

It has been explained in multiple threads, that the existing Hyundai dealerships will sell the new Genesis brand for the foreseeable future. However, not all Hyundai dealerships will sell them, probably about half of them (like the current Equus).

The current top of the line Equus lists for $66K, so the new one (G90) could definitely top $70K. However, the top of the line Equus Ultimate is almost designed to be a chauffeured car, with the luxury back seat.

But I expect some G90's to list for close to $65K - $68K, with significant discounts available (as is the case now).

 

[Mark_888]

anything that runs on regular(87 octane) will run on premium
My point was that the Equus does not have the "requirement" from the manufacturer of premium fuel only.

So what? Since 2009, the Hyundai Tau V8 (Genesis and Equus) was designed to run on premium (recommended) or regular. Hyundai even published the different HP and Torque specs for each fuel. EPA mileage testing was done with premium, so safe to assume it gets better gas mileage with premium.

You are speculating without knowledge of why BMW offered the service or the prices.

From someone who has owned both BMW and Mercedes benz in the past
BMW is and has always been a cheaper car to maintain( and repair) than a Mercedes benz
And Mercedes has never had an equivalent plan to the BMW one...in fact until last year Mercedes has almost always sold more cars in the United States than BMW
To date they are still very close and hold the number one and number two slots in luxury brand sales in the United States

I am not speculating, as I know why BMW included the service. The simple fact is that for 3 series and 5 series, MB has not been a serious competitor for BMW, and BMW was getting hurt by the high dealer cost of routine maintenance.

I don't give a flip about what cars you owned.

 

[turnne]

So what? Since 2009, the Hyundai Tau V8 (Genesis and Equus) was designed to run on premium (recommended) or regular. Hyundai even published the different HP and Torque specs for each fuel. EPA mileage testing was done with premium, so safe to assume it gets better gas mileage with premium.

as did Cadillac with the Northstar V8
Not sure what your point is based on what I originally stated about manufacturers not "mandating" premium fuel

I am not speculating, as I know why BMW included the service. The simple fact is that for 3 series and 5 series, MB has not been a serious competitor for BMW, and BMW was getting hurt by the high dealer cost of routine maintenance.

seriously?..and you know this how?
were you a consultant at BMW?..a BMW employee?
And to fact check you..Mercedes has consistently sold more E classes than BMW has sold 5 series cars...In fact they hold the majority of the mid luxury market in the United States
BMW holds the crown with the 3 series in the entry level luxury market and Mercedes with the full size S class at about 60% market share the last time I checked the sale figures
Let me know if you want the data links to prove the figures

And again..having owned them both..Mercedes definitely has the higher maintenance and repair costs over BMW


Warren

 

[turnne]

The simple fact is that for 3 series and 5 series, MB has not been a serious competitor for BMW,

really?

http://www.goodcarbadcar.net/2014/05/usa-best-selling-luxury-vehicles-april-2014-sales-figures.html

where is the E class as compared to the 5 series?


Warren