Hyundai Bluelink shutting down service

[RyTy]

Thanks everyone for emailing! Let us know if you get any response.

Will do. This affects any Hyundai/Genesis using 3g cellular services. Plan Ahead for Phase Out of 3G Cellular Networks and Service

 

[surprisinguy]

Received and email that basically says they're going to do nothing

 

[ballistic]

I think a similar issue is happening with other brands as well.

The End of Enform - ClubLexus - Lexus Forum Discussion

RC F (2015-present) - The End of Enform - An email went out today to all Lexus cars with the 3G Enform system saying that almost all features, such as remote start and vehicle status information will be discontinued on Oct 31, 2022. Those vehicles with the 4G transmitters are not effected. So...

www.clublexus.com

 

[greggr]

View attachment 42726
Done. Just emailed them. Everyone who owns a genesis or hyundai that is affected needs to email them, and if you know anyone who owns an affected vehicle, have them shoot them an email as well. Hopefully, if they get enough feedback, they'll consider something.

email sent .....

 

[RyTy]

email sent .....

I totally agree with you.

 

[RyTy]

Received and email that basically says they're going to do nothing

There are tens of thousands of vehicles affected. If we let Hyundai know how disappointed and dissatisfied we are, they will do something in our favor to reduce the pressure. My family has purchased 5 over the years and if they don’t act in the affirmative we will not buy any more Hyundai’s.

 

[Genesiswonderer]

There are tens of thousands of vehicles affected. If we let Hyundai know how disappointed and dissatisfied we are, they will do something in our favor to reduce the pressure. My family has purchased 5 over the years and if they don’t act in the affirmative we will not buy any more Hyundai’s.

Yes. As I said in my email, this could be very damaging to the hyundai brand if they don't handle it correctly (which they aren't) The fact that they say they build their cars to "last" and a feature is just inoperable after only 2-3 years is unacceptable. 2-3 years is not long for a car.

 

[EdP]

There are tens of thousands of vehicles affected. If we let Hyundai know how disappointed and dissatisfied we are, they will do something in our favor to reduce the pressure. My family has purchased 5 over the years and if they don’t act in the affirmative we will not buy any more Hyundai’s.

Stated similar in my email. I'm on my fifth.

Genesis should have done something to prevent most of this since 4G goes back to 2010.

I wonder what the future will be not just for Genesis, but technology in all cars. The basics have not changed in running gear, we can still get spark plugs for decades old cars. CD players are mostly gone, tape players long gone. Will Bluetooth be outdated?

If someone can come up with a plug in converter, many of us would be interested

 

[TinsleyC]

There's another thread on this. I'm still trying to determine which 2019s are affected.

It's ridiculous that a 2019 car would be affected by a solution that was out there in 2010.

Thread 'Connected Services going away in December 2022' Connected Services going away in December 2022

 

[pulsar]

Looking at all affected vehicles, a bunch of manufacturers are in the same boat as Hyundai is. Honda has some 2020 and 2021 affected vehicles which is really ridiculous even though it appears those might be updatable. Tesla is updatable going back to 2015 with a new modem at minimum cost. Some manufacturers had 2019s affected. To me any vehicle less than 3 years old should be upgradable at a reasonable cost and manufacturers were just lazy in ensuring vehicles could stay up to date with cell systems. Forced obsolescence and car devaluation is just wrong.

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[Genesiswonderer]

There's another thread on this. I'm still trying to determine which 2019s are affected.

It is ridiculous that a be 2019 car would be affected by a solution that was out there in 2010.

Thread 'Connected Services going away in December 2022' Connected Services going away in December 2022

I believe only the 2019 G80s are affected. G70s and G90s are fine I believe. (can confirm with g90 because my 2018 uses LTE).

 

[TinsleyC]

I believe only the 2019 G80s are affected. G70s and G90s are fine I believe. (can confirm with g90 because my 2018 uses LTE).

My 2019 G80 says LTE for the network mode, is that going to work? I think some 19s might be okay if that's the case. See below.

 

[Mcc]

I believe only the 2019 G80s are affected. G70s and G90s are fine I believe. (can confirm with g90 because my 2018 uses LTE).

Could you please post it picture of your 2018 G90 screen where it shows LTE.
Thanks

 

[RyTy]

By the way I read it, yes.

No.
BlueLink Ending Dec 31 for these vehicles:

Genesis 2014, 2015, 2016; G80/2017, 2018, 2019; G90/2017. All use 3g.

 

[RyTy]

I received the e-mail and I have a 2015 Genesis using 3G CDMA.

Per BlueLink’s customer service:
BlueLink Ending Dec 31 for these vehicles:
Genesis 2014, 2015, 2016; G80/2017, 2018, 2019; G90/2017.

 

[GarnetTy1473]

No.
BlueLink Ending Dec 31 for these vehicles:

Genesis 2014, 2015, 2016; G80/2017, 2018, 2019; G90/2017. All use 3g.

My post was from a year ago, talking about those vehicles with BlueLink ending at the end of 2021.

 

[EXCADDY]

My 2019 G80 says LTE for the network mode, is that going to work? I think some 19s might be okay if that's the case. See below.

View attachment 42770

I got the letter. My 2019 G80 Ultimate that I bought new on January 2, 2019, has only this when I go to look for modem information under connected services. Apparently, I was penalized for buying a new car when they introduced it. But it's the last time I'll buy Genesis.

 

[RyTy]

My post was from a year ago, talking about those vehicles with BlueLink ending at the end of 2021.

 

[Genesiswonderer]

My 2019 G80 says LTE for the network mode, is that going to work? I think some 19s might be okay if that's the case. See below.

View attachment 42770

How did you get to that menu? Is it hidden? It looks like it's some type of android operating system. Is that the lower end non ultimate HU or the Ultimate one? Because it's possible one of them used LTE and the other used 3G?

 

[EXCADDY]

So, after sending me the email saying my 2019 Genesis Ultimate will no longer be able to have any of the connected services features after 12/2022, Genesis decided to add insult to injury by sending me an email telling me about all the connected services features. The first page is attached. And this is supposed to be a luxury brand? I'll be dumping my Genesis and shopping elsewhere.