connected services

I bought a 2025 Genesis GV70 almost a month ago but haven't gotten Connected Services to work yet. The Genesis customer service had me upgrade my Software Version to the latest available from Genesis Update portal. The issue still persists even after SW version upgrade. I sent the Genesis tech...

Hi. At the beginning of September, our Genesis connected service expired while we were out of town. We tried to get it reconnected while out of town, but they said we needed to be with the vehicle. We called when we returned and we have been trying to get reconnected for one month. We have a...

I have gotten a 2023 Genesis G70 loaner from my dealership while I wait for them to order and install the evaporator for my 2021 G70 car's AC. It appears that there will be a long wait for them to get the parts and install them (which I was told is a two-day process with multiple cars in the...

A month ago I upgraded my 2020 Hyundai Santa Fe, I didnt have a single issue in my years of owning the vehicle, I was then sold a dream on this luxury line Genesis GV80. Within a month of having it, already the app wont work and I can’t start my vehicle, im super frustrated as its -17 and the...

Seems to have something with my connected services not working correctly. Believe they ordered a radio of some type (in the service notes).