dept

  1. J

    Round Rock Hyundai Service Dept

    Lazy and don't pay attention to details. Set up and appointment to take the Genesis in for a rattle in the drivers side door (the mirror and window control module). Just so i wouldn't be blown off by the tech saying he couldn't recreate the problem, i set up the radio where the problem...
  2. D

    Dealer Service Dept: yes or no ??

    Let me start by saying I am very happy with my 09 Genesis sedan. In the past with my other vehicles I have avoided dealer service dept.as I fed into the old story that they were overpriced and would try to sell me the farm. So I have had some not so pleasent experiences with a couple of local...
  3. A

    Clicking noise from the wheels & what to expect from serivece dept

    Hi all, My car's front wheels started making this weird "clicking" noises when driven in low speed. Sometimes noise disappear but returns later.. When driven in heavy rain the noise became more like "squeal" My guesses are whether sticky brake pads or bearings??? If any of you have had same...
  4. C

    Another Reason I Love Orlando Hyundai Service Dept.

    Was driving toward Orlando this morning, when I drove over a bucket of White Paint. WHITE PAINT. Great! Pulled into a nearby plaza and found that the areas behind the left side wheels, plus the left side rockers where all smeared with White Paint. Also both left side tires had paint on them...
  5. I

    What does your service dept offer to Genesis owners?

    So far I have taken my Genesis in for minor warranty work and everytime they offer me a loaner car. I'm just wondering what other perks dealers are offering to Genesis owners out there.
  6. G

    Hyundai Marketing Dept. working overtime!

    Accolades to the Hyundai Marketing Department for working overtime. First, the license plate frame. Today, a very nicely printed and packaged Roadside Assistance Card with numbers, etc. May I suggest that we flood Joel Ewanick with letters so that he can get his budget increased to help all of...
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