2015 Genesis - Steering Whine & Clunk Sound Behind Dash

[Garak]

The steering (in temps above 40 F) will make a Whining Sound.

When I turn left / right behind the dash there is a thunk thunk clunk sound. The day that started I heard a POP and it felt it into the steering wheel.

I know with these two issues that if I cannot duplicate on demand I will not get any help from the dealer.

Has anyone had these issues?

 

[dareckibmw]

Hmm.....sounds like we might have the same problem. I'll try to upload the video clip as soon as I can.

It's more like chirping, clicking sound.

https://youtu.be/1GSETRF9okI

 

[Garak]

Hmm.....sounds like we might have the same problem. I'll try to upload the video clip as soon as I can.

It's more like chirping, clicking sound.

Not what I am hearing. It typically happens when I turn or hit bumps. It sounds like an old creaky door.

 

[Seejay]

Not what I am hearing. It typically happens when I turn or hit bumps. It sounds like an old creaky door.

Sounds like a blown bushing.

 

[Garak]

dareckibmw, when I listened to your video again, it is close to the sound I am hearing, I cannot recreate it with the lane assist like you shown, but turning left / right does make a very similar sound. What is the cause of the sound you are hearing? Did you find out?

 

[dareckibmw]

dareckibmw, when I listened to your video again, it is close to the sound I am hearing, I cannot recreate it with the lane assist like you shown, but turning left / right does make a very similar sound. What is the cause of the sound you are hearing? Did you find out?

No I did not. It sometimes comes out of nowhere and it's really hard to recreate it. When I had my car at dealer for 2 weeks (due to rack and pinion failure) I showed them the video clip, they acknowledge the problem, but since they couldn't recreate it while driving my car, they couldn't fix it.

 

[SuperKing]

I had a squeek in the steering wheel when I turned left on hot days. Asked them to take it apart and throw some lube on it while I was there for an oil change. Instead, they told me that they'll call me when the new steering wheel arrives. I love the service I get from my dealer and it helps that the service manager is a personal friend.

 

[Garak]

No I did not. It sometimes comes out of nowhere and it's really hard to recreate it. When I had my car at dealer for 2 weeks (due to rack and pinion failure) I showed them the video clip, they acknowledge the problem, but since they couldn't recreate it while driving my car, they couldn't fix it.

That is what I am expecting from the dealer. The sound in my car happens when I hit bumps. But I have hit a similar issue with the dealer that my power steering makes a lot of noise when I turn, but of course they can't recreate it. I have to get them in the car and drive with them, but I still have my doubts they will fix it.