2017 genesis g90 ultimate 5.0

[kaleah1]

Hello, I’m new to this forum . I just purchased a g90 and already having bad service with Hyundai/genesis service department. Is this normal for genesis owners. I am coming from a 2009 s550 and never been treated like I didn’t exist. Please do tell .

 

[EdP]

Hello, I’m new to this forum . I just purchased a g90 and already having bad service with Hyundai/genesis service department. Is this normal for genesis owners. I am coming from a 2009 s550 and never been treated like I didn’t exist. Please do tell .

There is a dozen threads here about dealer service. Keep in mind, people will bitch about things they donk like 10x more than they compliment. Yes, there are some bad ones but there are good ones too. Try another dealer.

 

[kaleah1]

There is a dozen threads here about dealer service. Keep in mind, people will bitch about things they donk like 10x more than they compliment. Yes, there are some bad ones but there are good ones too. Try another dealer.

To be honest with you I have tried 3 dealers and the service department have all been the same. Pretty much have been treated like any Hyundai customer. Genesis is suppose to be there luxury brand and I would expect better service.I live in Southern California. Any dealers you may be able to recommend if you live in this area ?