• Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop
  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my car" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your G70, please post in the G70 section - and so on... This message can be closed by clicking the X in the top right corner.

Antenna disconnected

Dc5655

New member
Joined
Oct 1, 2019
Messages
12
Reaction score
1
Points
3
Genesis Model Type
Genesis G80 Sport
G80 3.8 Awd. “3B8F447B-F35A-4830-B67B-BC95072BE7EF.webp54BE10E1-E6F5-489E-B148-E833F7118995.webpAntenna Disconnected” I received this message on before. I scheduled a service appointment. I received a report antenna systems had to be relinked. I was assured there was nothing wrong with physical hardware. This is the second time it has happened. As anyone else experienced this? If so what steps did you take to get resolved?
 
G80 3.8 Awd. “View attachment 26085View attachment 26086Antenna Disconnected” I received this message on before. I scheduled a service appointment. I received a report antenna systems had to be relinked. I was assured there was nothing wrong with physical hardware. This is the second time it has happened. As anyone else experienced this? If so what steps did you take to get resolved?
Maybe it is just the Hip Hop station. This is a sophisticated vehicle so try some Classical or even Jazz.
I have no idea what would have to be re-linked but you can do a signal refresh

How do I refresh my Sirius XM signal?
Make sure the antenna of your radio is facing skyward, your radio is turned on and tuned to channel 184 and your vehicle is NOT in the garage. Then go to www.siriusxm.com using your smartphone or other mobile device, click the “Refresh My Radio” button, which is located right on the home screen.

https://siriusxmcommunications.com/...ds/REFRESHING-YOUR-RADIO-AFTER-AUG-4-2016.pdf
 
EdP,
Lol. Thank you information on Sirius refresh.
1578070956718.webp
 
  • Like
Reactions: EdP
I'm curious to know if you got the Antenna Disconnected message only when playing SiriusXM?

Thanks in advance!
 
I'm curious to know if you got the Antenna Disconnected message only when playing SiriusXM?

Thanks in advance!
yes only when playing siriusxm stations
 
Hello, this is a real problem. I just had a new antenna put on after a car wash tore off mine. I an NOW getting this message and the dealer couldn't figure out why. Any updates?
 
Hello

Can anyone help me with the antenna issue?
 
Looking to update and upgrade your Genesis luxury sport automobile? Look no further than right here in our own forum store - where orders are shipped immediately!
Back
Top