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Anyone else not being charged for Blue Link Connected Care?


Getting familiar with the group...
Elmhurst, IL
So I got an email the other month that my remote start auto renewed but I was only charged for the Remote Start. In the past I had to purchase the Connected Care also to use the Remote Start. And on my subscription screen my Connected Care shows active renewal date 02/01/2018 but -13 months remaining where my Remote Start has +11 months renewal 01/24/20. So it looks like either they are not charging for it or maybe I just got very lucky! Anyone else have this happen not that I am complaining one bit!


Registered Member
Genesis Model Type
2G Genesis Sedan (2015-2016)
Several months ago I tried to just buy the Remote Start for Connected care and it said I had to purchase the Connected Care package as well. So OK, I did... a month or so ago there was a glitch with the app and they gave me 3 months free. Since then though when I check online it says I dont have a subscription to anything, though everything is working fine. Not sure what's going on, but if it's stopped I'll call them.