Back-up camera malfunctioning

[danieltoye101@msn.com]

Oh! Oh! My back-up camera is not functioning properly. The distance red and yellow lines are fine but the picture is blank. It went blank once before but came back the next time I put my Genesis in reverse

Any suggestions or causes before I call Hyundai.

Thanks in advance for any help!!

 

[PearlGen]

The same thing happened to mine. A new camera was ordered and I will return Wednesday to have it replaced. The first time I took it in, they couldn't duplicate the problem. I just hope it's only the camera and not something in the nav system.

 

[danieltoye101@msn.com]

I thought that might be the case. I'll take in tommorrow

 

[danieltoye101@msn.com]

I took my Genesis into the dealership today and found that it may have been a loose wire connection. Of course it didn't work all weekend and the moment I demenstrated it worked!!!! If it happens again they will replace it. It works fine now

 

[PearlGen]

The new camera was installed at the dealership today, and so far it's working just fine. I really grew accustomed to using it, so I'm glad to have it back.