Blade key doesn't work and doesn't match VIN

[Don Paschal]

I bought a used 2013 Genesis sedan. The blade keys don't work. The dealer tried to make a replacement blade key based on the VIN. The new key wouldn't work either. The dealer said the key locks must have been changed. The remote key fob does work. Is there a way to determine the blade key configuration other than with the VIN?

Failing being able to determine the blade key configuration, does anyone know how to open the glove box without a key?

 

[Mark_888]

You car comes with a key code. Did you ask the dealer if they find out what it is from HMA?

 

[Don Paschal]

Thanks for the advice, I'll contact the dealer.

 

[homeofstone]

Do both your blade keys not work? You should have two key fobs.

 

[Don Paschal]

Unfortunately neither one of the keys work.

 

[homeofstone]

Unfortunately neither one of the keys work.

I think you have two replacement fobs, not the originals.