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Can’t Download the Alert Service App

BillySmalz

New member
4
1
3
Genesis Model Type
2G Genesis Sedan (2015-2016)
Hi everyone. I hope you can help because so far Bluelink customer service couldn’t. I just purchased a 2016 G80. I have all the bluelink subscriptions. When I go into the “Apps”, “download center” option in the bluelink categories, I see the option to download the “alert services” app. Every time I select it, I get the message,” subscription to an optional service is required. Please contact your dealer or call 855-2-Bluelink. Anyone else seen this, and is there a solution ?
 

EdP

Supporting Member
SUPPORTING MEMBER
SUSTAINING MEMBER
5,681
2,339
113
Parrish, FL
Genesis Model Type
Genesis G80

BillySmalz

New member
4
1
3
Genesis Model Type
2G Genesis Sedan (2015-2016)
Not sure what you are looking for. I don't see any app for "alert services" Do you have either the Hyundai Bluelink or Genesis app? Can you post a link so we can see exactly what app you are talking about?
Thanks for your response, EdP. On my phone, I have both apps. This alert app must be downloaded into the car’s bluelink in order for it to work with the phone apps. Because I can’t download the app, the features are also greyed out on the MyHyundai website. The alerts associated with this app are curfew, speed, valet, and geo-fence.
 

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EdP

Supporting Member
SUPPORTING MEMBER
SUSTAINING MEMBER
5,681
2,339
113
Parrish, FL
Genesis Model Type
Genesis G80

Mr. Incredible

SUPPORTING MEMBER
SUSTAINING MEMBER
2,565
973
113
Genesis Model Type
Genesis G80 Sport

16UltV6Guy

Act as if....
SUSTAINING MEMBER
106
52
28
Jacksonville, FL
Genesis Model Type
2G Genesis Sedan (2015-2016)
.... I just purchased a 2016 G80. .....
:police: Naming convention police.... Pull over please.

Fyi, to be totally correct about things, there is no such car as a 2016 G80. If it's a 2016, then it is a Hyundai Genesis sedan.
The car wasn't called a Genesis G80 until the 2017 model year, when Genesis actually became a separate luxury line from Hyundai. ;)
 

BillySmalz

New member
4
1
3
Genesis Model Type
2G Genesis Sedan (2015-2016)
:police: Naming convention police.... Pull over please.

Fyi, to be totally correct about things, there is no such car as a 2016 G80. If it's a 2016, then it is a Hyundai Genesis sedan.
The car wasn't called a Genesis G80 until the 2017 model year, when Genesis actually became a separate luxury line from Hyundai. ;)
. Thanks Bro. Guilty as charged.
 
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