OOF_138
New member
- Joined
- Aug 21, 2022
- Messages
- 17
- Reaction score
- 1
- Points
- 3
- Genesis Model Year
- 2019
- Genesis Model Type
- Genesis G70
If you look at my past posts I was going through a nightmare scenario with the Genesis dealership in Bayside, NY. When I purchased the car it had a clean carfax (and yes, I know they take time to update) but into my fiasco I had brought up my concern both to the dealership and to corporate that I thought the car had undisclosed damage which fell on deaf ears.
So I was checking my Geico policy on the mobile app and randomly decided to check the carfax to see if it updated finally since I bought it. And now it's showing severe damage in 2020, that was absolutely NOT there. After the dealership showed they weren't trustworthy I had purchased the carfax myself to make sure the papers they flaunted in the beginning weren't forged.
Corporate was useless pretty much the entire time I had ever spoken to them and closed my claim. When I brought up the possible pre-existing damage he said he didn't see any damage in the logs so theres nothing corporate is willing to do or fight for. I contacted Carfax to see if I can get more info about that claim and why it's only showing up now. Anything else I should do?
So I was checking my Geico policy on the mobile app and randomly decided to check the carfax to see if it updated finally since I bought it. And now it's showing severe damage in 2020, that was absolutely NOT there. After the dealership showed they weren't trustworthy I had purchased the carfax myself to make sure the papers they flaunted in the beginning weren't forged.
Corporate was useless pretty much the entire time I had ever spoken to them and closed my claim. When I brought up the possible pre-existing damage he said he didn't see any damage in the logs so theres nothing corporate is willing to do or fight for. I contacted Carfax to see if I can get more info about that claim and why it's only showing up now. Anything else I should do?