Connecting iPod (Version 5.1.1) get USB Device Not Supported

[sdgrant]

I am a new owner of a 2012 Genesis w/ Premium & Tech packages. I am attempting to connect my wife's iPod (settings display says version 5.1.1) using just the USB cable; I have a Hyundai-specific USB/power cable on order. I would expect just the USB cable to work, but after scanning the device, the car's display says "USB Device Not Supported". How do I get the car to accept & recognize the iPod?

 

[Bill K]

What model?

Not all models are supported.
supported models are:
Mini
ipod 4th-6th generation
nano 1st-4th gen
touch 1st-2nd gen

 

[sdgrant]

Hmmm, appears wife's iPod is an iTouch Gen 3; not supported. Would a software update be available to let us use this device??

 

[Bill K]

I don't think so.

I loaded most of my music to the hard drive.

Much easier than messing around with my MP3 player.

 

[sdgrant]

I cannot find any documentation about a "hard drive" to store music. Is that available on my 2012 model?

 

[Bill K]

With the Tech package, and the DIS controller, you should have the "Juke Box", which is a hard drive that can hold 20,000+ songs.
You'll need a USB stick, or a compatible MP3 player to play and transfer the music to the Juke Box.

 

[sdgrant]

I will check for documentation about Juke Box, but have not seen anything about it for a 2012 model. However, we got the Hyundai-specific iPod cable today, and my wife's iPod now works great with control through the auto stereo controls!!

 

[Nickydee13]

I will check for documentation about Juke Box, but have not seen anything about it for a 2012 model. However, we got the Hyundai-specific iPod cable today, and my wife's iPod now works great with control through the auto stereo controls!!

I am having exactly the same problem trying to connect my iPod nano to my 2012 Genesis. Where did you buy the Hyundai- specific iPod cable?

 

[Charlie1982]

@sdgrant , I would like to know this info as well.