Controller dial for information system sticking

[jblalack]

Group,

My controller dial (right above the gear shift knob) is sometimes sticking in the down position. I assume I spilled something on it maybe? Is there an easy to disassemble this to clean it so it doesn't stick? I tried calling a service tech with Genesis and they were clueless. And generally thought they would have remove the entire unit from the consol. Surely this is going to be a somewhat normal issue. Someone have an easy fix for me?

Thanks in advance!

 

[TinsleyC]

What car, year, and trim do you have? Might help others help you.

Welcome to the forum.

 

[jblalack]

Thanks Tinsley, I thought was obvious as that info is under your Member Name.

 

[joegr]

What car, year, and trim do you have? Might help others help you.

Welcome to the forum.

I'm going to guess 2021 GV80.

 

[RCH04]

Thanks Tinsley, I thought was obvious as that info is under your Member Name.

Deleted.

 

[TinsleyC]

Thanks Tinsley, I thought was obvious as that info is under your Member Name.

I do 99% of my forum reading on my cell phone, and when I read your messages and click your profile, I don't see your car info. Just found out though by clicking through your profile. Sorry. Learn something new every day.

 

[RCH04]

I do 99% of my forum reading on my cell phone, and when I read your messages and click your profile, I don't see your car info. Just found out though by clicking through your profile. Sorry. Learn something new every day.

I couldn't see the information on my phone either.

 

[TinsleyC]

I couldn't see the information on my phone either.

If you touch the person's name, then again, there's a line where you can scroll to the right and choose About. Car info listed there (if filled out).