Dealer Hit Parking Block

[elshagon]

After finishing my Genesis for its 7,500 mile service at the Hyundai dealer they pulled the car out and parked it to hand over the keys to me. I saw the guy scrape up against the parking block. When he got out I said "I think you just hit the parking block" he looked and said "nope, just missed it". I alerted someone else and they took a look and said it did hit it and had me back off it. Sure enough you can hear it scrape as I pull back. I had them note it on my service as I had my baby with me and had to go. Is there anything I should do at this point? Anything to check for? Any damage that I may miss by just eyeballing it?

 

[Potty_Pants]

After finishing my Genesis for its 7,500 mile service at the Hyundai dealer they pulled the car out and parked it to hand over the keys to me. I saw the guy scrape up against the parking block. When he got out I said "I think you just hit the parking block" he looked and said "nope, just missed it". I alerted someone else and they took a look and said it did hit it and had me back off it. Sure enough you can hear it scrape as I pull back. I had them note it on my service as I had my baby with me and had to go. Is there anything I should do at this point? Anything to check for? Any damage that I may miss by just eyeballing it?

underside prob scraped... also driving/fog lights may be slightly off.

 

[elshagon]

underside prob scraped... also driving/fog lights may be slightly off.

Yes, I can see some scrapes on the underside. Wonder if pushing the bumper up if there's anything unseen that could've been damaged? I guess I should return and have them take a closer look, but being as they caused the damage...

 

[bmbutler]

Don't "guess" that you should return it. Demand that they look at it especially after the "driver" lied!

 

[Crusty Old Shellback]

In all actualaity, They should have given you a loaner until they fixed YOUR car. They did the damage and therefor are responsibile.

I had an incident at the Harley dealership I frequent. They dropped the bike off of the lift after completeing repairs. Damaged the faring and tank. They didn't even offer for me to pick it up until after ALL repairs were done.

 

[maxmar04]

i have pulled up too far in a parking spot and scraped up against the parking curb multiple times. its completely fine. its very common for other cars as well, thats why they put the skidplate underneath. unless it was a very high parking block and messed up the exterior of the bumper I wouldnt really worry too much.

 

[Polen]

I did this too. I wish the parking assist would warn of this.

 

[OneFunGenesis]

This thread reminds me of the 20 second mark of this clip...

[ame="http://www.youtube.com/watch?v=l-rNIAN5o5M"]Liar Liar - YouTube[/ame]

 

[homeofstone]

After finishing my Genesis for its 7,500 mile service at the Hyundai dealer they pulled the car out and parked it to hand over the keys to me. I saw the guy scrape up against the parking block. When he got out I said "I think you just hit the parking block" he looked and said "nope, just missed it". I alerted someone else and they took a look and said it did hit it and had me back off it. Sure enough you can hear it scrape as I pull back. I had them note it on my service as I had my baby with me and had to go. Is there anything I should do at this point? Anything to check for? Any damage that I may miss by just eyeballing it?

I hope you had this documented in writing. The dealer is responsible for making repairs and replacing all parts that were damaged with new ones. Don't let them get away with this, it de-values your car which is money out of your pocket no matter how small the damage is to your car. The dealer must give you a loaner while the repairs are made.

 

[swltf183]

I'd get down on the ground and take a look underneath, but I doubt there's any damage.

I haven't done it with my Genesis yet, but I've hit parking blocks many times with the underside of other vehicles I've owned and they were all non events. I quit looking.

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[waveman]

You didn't say how far the car was driven over the parking block. But I've done this periodically with my Genesis and other cars where the front end rides up over a parking block or high curb. I've never had any significant damage, though the sound is always horrible. Worth looking underneath to check, though.