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Dealership for AC repair, or trusted local Firestone?

Markymark

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Genesis Model Type
2G Genesis Sedan (2015-2016)
Hi All.

So the AC on my 2015 5.0 Genny is on the fritz. The car has 120K miles and I use the AC a lot in summer so I'm not too angry about that.
It doesn't blow cold air out of any of the vents. I have no idea what it could be. I checked the Genesis shop manual and they mentioned running tests with the GDS.

My question: is AC repair something only the dealership can do, or can my local Firestone do this as well? I am reluctant to take it to the dealership because they take ALL my money every time I go there.

Also, it looks like compressors go for under $1000, and it looks remarkably easy to pull the compressor as well. Anyone have any idea what a compressor replacement should cost?
Thanks.
 
Hi All.

So the AC on my 2015 5.0 Genny is on the fritz. The car has 120K miles and I use the AC a lot in summer so I'm not too angry about that.
It doesn't blow cold air out of any of the vents. I have no idea what it could be. I checked the Genesis shop manual and they mentioned running tests with the GDS.

My question: is AC repair something only the dealership can do, or can my local Firestone do this as well? I am reluctant to take it to the dealership because they take ALL my money every time I go there.

Also, it looks like compressors go for under $1000, and it looks remarkably easy to pull the compressor as well. Anyone have any idea what a compressor replacement should cost?
Thanks.
There are shops that specialize in AC units too. It may be something as simple as needing some refrigerant added so get a competent shop to check it out. I don't know the abilities of you Firestone.
 
If you trust your local Firestone I would start there.
 
Most of the A/C system is standard stuff any competent mechanic or A/C shop can service. Only the electronic control module needs dealer-style diagnostic tools. Common problems are temperature "blend" valves under/behind the dash; these are what modulate the temperature of the air coming through the vents. They are basically small electric motors and a few gears that move a door to direct airflow from the heater core or over the a/c evaporator core to your vents. If that gizmo jams then you get air from just one source. Most cars have a couple of these things today - one for each climate zone... and it's rare for both to fail at exactly the same time. If you have no a/c or heat on the driver side for example, but cold a/c air on the passenger side, then it's likely the driver side blend valve is bad. Interior temperature sensors and other sensors are used by the control module to know how much heat or a/c is needed; a failed temp sensor confuses the system.

A fairly simple test you can do yourself to see if the issue is the a/c mechanical bits under the hood or if it's somewhere in the control module, sensors, or dash actuators:
Open the hood. Look for silver-grey metal pipes about 1/4 to 1/2 inch in diameter going through the firewall (the metal wall dividing the engine area from the passenger area) and another that is larger - 3/4 to an inch in diameter. The small one will run from the a/c condenser (the a/c system radiator that sits between the bumper and the engine's much thicker radiator) and both may have rubber hose sections. They'll also have small plastic caps, about half to 3/4s inches in diameter, somewhere along the pipe. Those are the ports used to fill the refrigerant. Anyway, find the pipes near the firewall.

Start the engine, then set the a/c to max cool mode. Let the engine idle for a minute or so.

CAREFULLY touch the metal pipes close to the firewall. Or use a temperature gun (those gizmos stores/restaurants were using to measure your forehead temps during the Covid-19 years) to probe the temps of those pipes. The smaller diameter one should be pretty hot (so quickly touch it) and the larger one ice cold. If so, the a/c compressor and refrigerant are basically doing their jobs. If they are the same temperature - and close to the ambient air temperature - then the compressor is either not working at all, the clutch that turns it on/off under control module control is bad, or there is no refrigerant in the system due to a leak. Follow those pipes and look at each joint/junction in the pipe and at the rubber hose parts. If you find any greasy/wet areas you've found the refrigerant leak. Likely a green o-ring inside one of the joints has failed - a simple fix any a/c repair shop can handle as it is the most common problem. Joints where the rubber hoses attach to the metal hoses are another common failure point on any car a/c system... and a/c shops can replace that joint too.

Somewhere along the pipes you are likely to see a small metal box - on earlier model year cars it was bolted to the top/center of the firewall. This gizmo takes the high pressure refrigerant coming from the compressor and condenser coil and flashes it to a lower pressure which also makes the refrigerant flash to a very low temp. If it goes bad or gets blocked you will feel the inlet pipe is warm/hot and the outlet is not ice cold. Again, any a/c shop should be able to replace this part and recharge the refrigerant.

If you have a hot small pipe and ice cold large pipe at the firewall... then the a/c mechanical bits are working properly and the bug is in the under-dash air ducting and control mechanisms. Good a/c shops can handle this... it might be beyond regular mechanic shop capabilities as many don't like digging through the dash assembly. It's a lot of labor and a lot can get screwed up in the process: breaking plastic clips, failing to properly re-connect electrical connectors that had to be unplugged to take stuff apart, breaking old and brittle connectors, introducing new squeaks and rattles...

mike c.
 
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Most of the A/C system is standard stuff any competent mechanic or A/C shop can service. Only the electronic control module needs dealer-style diagnostic tools. Common problems are temperature "blend" valves under/behind the dash; these are what modulate the temperature of the air coming through the vents. They are basically small electric motors and a few gears that move a door to direct airflow from the heater core or over the a/c evaporator core to your vents. If that gizmo jams then you get air from just one source. Most cars have a couple of these things today - one for each climate zone... and it's rare for both to fail at exactly the same time. If you have no a/c or heat on the driver side for example, but cold a/c air on the passenger side, then it's likely the driver side blend valve is bad. Interior temperature sensors and other sensors are used by the control module to know how much heat or a/c is needed; a failed temp sensor confuses the system.

A fairly simple test you can do yourself to see if the issue is the a/c mechanical bits under the hood or if it's somewhere in the control module, sensors, or dash actuators:
Open the hood. Look for silver-grey metal pipes about 1/4 to 1/2 inch in diameter going through the firewall (the metal wall dividing the engine area from the passenger area) and another that is larger - 3/4 to an inch in diameter. The small one will run from the a/c condenser (the a/c system radiator that sits between the bumper and the engine's much thicker radiator) and both may have rubber hose sections. They'll also have small plastic caps, about half to 3/4s inches in diameter, somewhere along the pipe. Those are the ports used to fill the refrigerant. Anyway, find the pipes near the firewall.

Start the engine, then set the a/c to max cool mode. Let the engine idle for a minute or so.

CAREFULLY touch the metal pipes close to the firewall. Or use a temperature gun (those gizmos stores/restaurants were using to measure your forehead temps during the Covid-19 years) to probe the temps of those pipes. The smaller diameter one should be pretty hot (so quickly touch it) and the larger one ice cold. If so, the a/c compressor and refrigerant are basically doing their jobs. If they are the same temperature - and close to the ambient air temperature - then the compressor is either not working at all, the clutch that turns it on/off under control module control is bad, or there is no refrigerant in the system due to a leak. Follow those pipes and look at each joint/junction in the pipe and at the rubber hose parts. If you find any greasy/wet areas you've found the refrigerant leak. Likely a green o-ring inside one of the joints has failed - a simple fix any a/c repair shop can handle as it is the most common problem. Joints where the rubber hoses attach to the metal hoses are another common failure point on any car a/c system... and a/c shops can replace that joint too.

Somewhere along the pipes you are likely to see a small metal box - on earlier model year cars it was bolted to the top/center of the firewall. This gizmo takes the high pressure refrigerant coming from the compressor and condenser coil and flashes it to a lower pressure which also makes the refrigerant flash to a very low temp. If it goes bad or gets blocked you will feel the inlet pipe is warm/hot and the outlet is not ice cold. Again, any a/c shop should be able to replace this part and recharge the refrigerant.

If you have a hot small pipe and ice cold large pipe at the firewall... then the a/c mechanical bits are working properly and the bug is in the under-dash air ducting and control mechanisms. Good a/c shops can handle this... it might be beyond regular mechanic shop capabilities as many don't like digging through the dash assembly. It's a lot of labor and a lot can get screwed up in the process: breaking plastic clips, failing to properly re-connect electrical connectors that had to be unplugged to take stuff apart, breaking old and brittle connectors, introducing new squeaks and rattles...

mike c.
Thanks Mike C!
I do have a blend door actuator intermittently failing. It seems within my capabilities to swap that one out. I also checked the refrigerant lines. I'm not getting any compressing. I did not check the whole system for leaks - that's a great idea. Hopefully it's a cheap fix and I haven't sprung a leak in the heater core. I'll take it to Firestone.

I also have a leaking passenger side valve cover gasket, which I'll take a crack at next. Youtube says it's a lot easier to replace than the driver's side valve cover gasket. (I replaced the plugs last weekend and it was a major PITA.)
 
Update - Took car to Firestone - diagnosis was AC compressor. New compressor was $2K+ in parts alone. Then the tech somehow caused a leak at the evaporator core. It was a horrendous amount of labor for them to remove the dash, but they checked the blend door actuators while they were in there replacing the evaporator core. All blend doors checked out.
So I am mystified as to what's going on with the doors.

6 weeks later, at least I have good AC coming out of half the dash vents!
 
So I have an update and a way for people to check what might be wrong with their AC. In my case, it's the Temperature door potentiometer motor fault (Code 20). Crash pad removal and replacement of affected part is next. See pic below:
1749655586902.webp
 
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