Digital system restarting while driving car

[Dunit]

Several times now the digital entertainment system has crashed and gone black while car is driving in forward motion on road, completely rebooted as if car has just been turned on with genesis screen then drive safe screen then radio turn on etc. Dealer is confused, Has anyone else experienced this? What could it be and how to fix? 2016 g80 premium Thank you!!

 

[EdP]

Several times now the digital entertainment system has crashed and gone black while car is driving in forward motion on road, completely rebooted as if car has just been turned on with genesis screen then drive safe screen then radio turn on etc. Dealer is confused, Has anyone else experienced this? What could it be and how to fix? 2016 g80 premium Thank you!!

Has the dealer tried anything? I'd at lease remove and replace all connectors and fuses involved in case it is just a simple loose connection.

Could also be something loose inside, but can also be a defective electronic component. That is harder to find.

 

[WPB]

Agree with EdP. Could be loose/poor connection somewhere. Is it associated with hitting a bump, sudden accel' or decel'? With engine ruuning wiggle some wires/cables and see if causes the fault.

 

[DrKK]

Actually, if I may, this can be a voltage problem. I had problems like this is a previous car (a Sonata, as it happens), and replacing the battery solved it.

If that's the original battery, it's not out of the question that you would be experiencing problems 4-5 years in.

 

[Dunit]

Has the dealer tried anything? I'd at lease remove and replace all connectors and fuses involved in case it is just a simple loose connection.

Could also be something loose inside, but can also be a defective electronic component. That is harder to find.

Thank u! One dealer couldn't find anything, trying a check at another dealer

 

[MrMegadeth]

Did it happen while listening to the radio? Do you have HDRadio turned on?

 

[Dunit]

Did it happen while listening to the radio? Do you have HDRadio turned on?

The sxm radio was on. What is HD radio? Thank u!!