Display Issues

[ScottyR]

Hello all,
First post here and looking for some help. I’ve got a 2015 Genesis 3.8 Ultimate, having trouble with the 9.4 inch screen. It just displays the Genesis logo, the back up camera works as it should and the top of the screen displays the radio info as well as the climate control info. I’ve hit the reset button, disconnected the battery and had the dealer look at it as well. They say I need a whole new unit, has anyone replaced one of these themselves? I’ve found a used head unit online (I know it’s a gamble). Am I safe to assume the screen is good? If I do replace the head unit is it a plug-n-play or would I need to program it (ie: anti theft)? Any thoughts or tips would be greatly appreciated. Thank you, Scott

 

[okcguy]

You should search for the FSM on here and read the r&i steps to see how involved it is and if programming is required

 

[Suburbazine]

You cannot install a used head unit. It must have a factory calibration on it and requires dealer programming to set the feature level to your car. It may be possible to opt for a factory remanufactured unit if Hyundai is doing that for these.

You could try taking out and putting the SD card in the slot while you're looking at the Genesis logo. If the system reboots, it may not be totally dead- just needs a new Micron solid state drive installed in the control unit. I've not taken one of these apart, but for a $2500 part it might be worth a shot.

 

[BDD60652]

Hello all,
First post here and looking for some help. I’ve got a 2015 Genesis 3.8 Ultimate, having trouble with the 9.4 inch screen. It just displays the Genesis logo, the back up camera works as it should and the top of the screen displays the radio info as well as the climate control info. I’ve hit the reset button, disconnected the battery and had the dealer look at it as well. They say I need a whole new unit, has anyone replaced one of these themselves? I’ve found a used head unit online (I know it’s a gamble). Am I safe to assume the screen is good? If I do replace the head unit is it a plug-n-play or would I need to program it (ie: anti theft)? Any thoughts or tips would be greatly appreciated. Thank you, Scott

Scotty, hello I've had the exact same issue in mg 2015 genesis..,and with the mechanics strike recently over here in Illinois the dealerships are talking last week in November just to get it in to check out. Did you get a remedy yet