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Edmond Hyundai

transam81

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Ok, so I would like to add to this list of people who have been ripped off and mistreated by the the unethical and possibly criminal enterprise known as Edmond Hyundai. My girlfriend bought a used car from them August of last year. When she bought the car she agreed to an extended warranty for the car which the thugs in the finance department assured her could be canceled and pro-rated at any time. They sent her off from the dealership with no paperwork on any of the warranties or purchase agreement. For the last year we have attempted to receive the official contracts with her signature and to cancel all the warranties. Every time we are given the run around and lied to and promised that it will all be taken care of soon, only to find that they do nothing later. On one of our visits to the dealership to get the warranty canceled there was an elderly couple in another finance room desperately trying to get the same stuff taken off as us, the old woman was in tears because of how they were being treated. This unethical and immoral behavior by Edmond Hyundai is unimaginable and unacceptable to me.

For a list of others who have been ripped off or mistreated by Edmond Hyundai go to www.edmunds.com or www.dealerrater.com and look up reviews on Edmond Hyundai. They have clearly pulled some crazy stunts ripping people off. If the regional sales manager is reading this, feel free to give me a call: 405-413-4987. I would be happy for you to make things right.
 
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You posted this in another member's (positive) review of Edmond Hyundai. I broke it out into a new post for you (negative). If it was positive, it would be a better fit. Since it's an entirely different story altogether, I'm setting it to stand on it's own. This way it doesn't get lost in the crowd of posts...
 
Sorry for the issues you all have had.

But it's pretty much a common sense thing to not leave a dealership without EVERYTHING in writing...NEVER EVER just go buy some low-life sales guys word.

Yes they sound like worthless folks, but some (if not most) of the blame has to be laid on your girlfriend for this mess IMO.
 
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