Firmware version

[FrankieD]

Since I’ve been having issues with my CarPlay and most of the troubleshooting guides mention to make sure the car’s firmware is up-to-date, I wanted to try and figure out what the current version is.

I have attached a pic of my current version. please let me know if this is the most current. Thanks

 

[Beefer]

Simply confirm here...

Genesis Mapcare | Customer Login

www.mapnsoft.com

 

[FrankieD]

Simply confirm here...

http://[URL]https://www.mapnsoft.com/genesis

[/URL]

I’ve tried that. But I’m still not able to register my car on the site...that’s why i figured I would ask here

 

[Beefer]

Ah ok. Well...I will let someone else confirm. Someone that is actually updated and goes to work I am at home and have no desire to head on outside just yet

 

[FrankieD]

Ah ok. Well...I will let someone else confirm. Someone that is actually updated and goes to work I am at home and have no desire to head on outside just yet

 

[danygenesis]

Since I’ve been having issues with my CarPlay and most of the troubleshooting guides mention to make sure the car’s firmware is up-to-date, I wanted to try and figure out what the current version is.

I have attached a pic of my current version. please let me know if this is the most current. Thanks

You have an older SW, Firmware and Map version. This is mine with Map V13.

 

[FrankieD]

You have an older SW, Firmware and Map version. This is mine with Map V13.
View attachment 22326

Well that explains a lot. Once I am able to get the new update will that update everything...or will I have to get the SW, firmware and nav app done separately?

 

[danygenesis]

Well that explains a lot. Once I am able to get the new update will that update everything...or will I have to get the SW, firmware and nav app done separately?

It will update everything in just one step.

 

[FrankieD]

It will update everything in just one step.

Thanks for that! Now I just have to wait and hope that I will be able to register my vehicle on mapnsoft so that I can get the update!!

 

[KurticusRex]

Simply confirm here...

http://[URL]https://www.mapnsoft.com/genesis

[/URL]

I was able to register but not download anything. The mapnsoft.com/genesis says to visit my dealer to get the update. The download button is grayed out (says "Currently Not Available".

Is there a method to do this on my own and not make an hour drive each way to my dealer?

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[Beefer]

^ I think we just need to wait it out a bit. Apparently there is an issue. See if you can send them an email/complaint, etc.

I am giving it a week or two and see what happens.

 

[TNVol]

I was able to register but not download anything. The mapnsoft.com/genesis says to visit my dealer to get the update. The download button is grayed out (says "Currently Not Available".

Is there a method to do this on my own and not make an hour drive each way to my dealer?

There is a problem with latest update. No one can download right now, they said they are working out the bugs and we have to keep checking back

 

[Beefer]

There is a problem with latest update. No one can download right now, they said they are working out the bugs and we have to keep checking back

Thanks Captain Obvious.

 

[TNVol]

Thanks Captain Obvious.

Why be a jack ass, he didn’t know there was a issue and I was just letting him know. All he knew is he couldn’t download.

 

[Beefer]

Why be a jack ass, he didn’t know there was a issue and I was just letting him know. All he knew is he couldn’t download.

Umm...if you read the thread...ah...nevermind.

 

[TNVol]

Umm...if you read the thread...ah...nevermind.

Yeah read thread, saw no mention of update currently not working that’s why I mentioned it

 

[Mcc]

Yeah read thread, saw no mention of update currently not working that’s why I mentioned it

What he was going to point out is that he posted the exact same the the day before your post and right above your post. Don’t know how you missed it unless you were working offline.

 

[TNVol]

What he was going to point out is that he posted the exact same the the day before your post and right above your post. Don’t know how you missed it unless you were working offline.

Yeah i seen that, was just trying to add the reason was buggy software, my bad if it seemed to be repeating.