- 43
- 19
- 8
- Genesis Model Type
- Genesis G80
I’ve been posting updates as have others on
the low speed vibration in Genesis G80s. As of today mine is still at the Dealer in Pittsburgh with less than 1000 miles on it. I finally contacted Genesis customer care and asked about a repurchase or Lemon Law adjustment. At first they seemed agreeable until I received a phone call yesterday informing me that they would not take any further action until Genesis issues a “TSB” on this well known issue. As such they were denying my repurchase request or my initial lemon law complaint. In the alternative they directed me to the Better Business Bureau dispute resolution system. They said they have countlessly replaced transmissions, drive shafts, tires and axles without any resolution to the problem and to continue to do so without a TSB from Genesis engineering in South Korea would be foolish.
I plan on pursuing this matter further but anybody waiting for an answer to this vibration problem will probably not receive anything in the near future.
I’ll continue to watch this forum for any updates anybody may have out there and continue to post future developments.
the low speed vibration in Genesis G80s. As of today mine is still at the Dealer in Pittsburgh with less than 1000 miles on it. I finally contacted Genesis customer care and asked about a repurchase or Lemon Law adjustment. At first they seemed agreeable until I received a phone call yesterday informing me that they would not take any further action until Genesis issues a “TSB” on this well known issue. As such they were denying my repurchase request or my initial lemon law complaint. In the alternative they directed me to the Better Business Bureau dispute resolution system. They said they have countlessly replaced transmissions, drive shafts, tires and axles without any resolution to the problem and to continue to do so without a TSB from Genesis engineering in South Korea would be foolish.
I plan on pursuing this matter further but anybody waiting for an answer to this vibration problem will probably not receive anything in the near future.
I’ll continue to watch this forum for any updates anybody may have out there and continue to post future developments.