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Genesis '09-11 Brake Lighting Recall (U.S./Canada)

consilius

Registered Member
223
4
18
Calgary, Alberta
You may recall viewing this on the GenesisOwners.com's blog.

I have been affected by this issue for the past year and after corresponding with Hyundai Canada/U.S., have been able to convince them to issue a recall on our vehicles.

Canada
Genesis/Equus Customer Relations (Canada)
Phone number: +1 (855) 693-7887
Email: genesisequus@hyundaicanada.com
Hours of Operation:
Monday - Friday (Available in English and French)
8:00am - 6:00pm EST (Eastern Standard Time)

You do not need to call Customer Relations unless you are having issues with your local dealership.
Please call your local dealership with the last 8 digit of your VIN
and Canada's Recall Campaign Number (Campaign Number 82)


United States
Genesis Customer Relations (U.S.A.)
Phone number: +1 (800) 633-5151
Email: consumeraffairs@hmausa.com
Hours of Operation:
English
Monday - Friday
5:00am - 7:00pm PST (Pacific Standard Time)
Saturday - Sunday
6:30am - 3:00pm PST (Pacific Standard Time)

Spanish and Korean
Monday - Friday
6:30am - 3:00pm PST (Pacific Standard Time)

You do not need to call Customer Relations unless you are having issues with your local dealership.
Please call your local dealership with the last 8 digit of your VIN
and the U.S.A. Recall Campaign Number (Campaign Number 125)


Original Press Release
RECALL Subject : Inoperative Stop Lamps
Report Receipt Date: NOV 07, 2014
NHTSA Campaign Number: 14V713000
Component(s): EXTERIOR LIGHTING
Potential Number of Units Affected: 42,925
Manufacturer: Hyundai Motor America

SUMMARY:
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.

CONSEQUENCE:
A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.

REMEDY:
Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Hyundai customer service at 1-714-865-3920. Hyundai's number for this recall is 125.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
 
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