I am travelling in New England[I am from Texas] and had something slip through the grill and put a hole in my air con condensor. End result no air con in a week of 95-100 degree days. Went to the Emergency section of the GPS. Nearest dealer was Gateway Hyundaui-Ford in White River, Vt. Explained the situation and that my wife was suffering from the heat. First the cocky sales person jibed me for trading a Lexus for a Hyundai and then the Service Department blew me off and said there was no way they could have anybody look at the car for three days.
Now for the good news..I called the next two closest dealers and they were both terrific. Autofair Hyundai in Manchester,NH said they would do there best to fit me in that afternoon if I could get there and even went so far as to refer me to the closer Grappone Hyundai in Concord,NH. Grappone's Service folksmade special effort,even though they had a full load and even lent me a carfor the day while the part was flown into Concord;plus they delivered the carfour hours ahead of schedule. My kudos to GRAPPONE and AUTOFAIR. Your efforts qre the definition of service...
Now for the good news..I called the next two closest dealers and they were both terrific. Autofair Hyundai in Manchester,NH said they would do there best to fit me in that afternoon if I could get there and even went so far as to refer me to the closer Grappone Hyundai in Concord,NH. Grappone's Service folksmade special effort,even though they had a full load and even lent me a carfor the day while the part was flown into Concord;plus they delivered the carfour hours ahead of schedule. My kudos to GRAPPONE and AUTOFAIR. Your efforts qre the definition of service...
