I Want a Car Fax!

[phil1924]

We leased our 2015 Genesis with 2700 miles on it that had been driven by one of the sales managers at the Hyundai dealership.
I have noticed some things that seem a little "off" with the car and have asked my salesman for a car fax in an email sent twice. He has not responded to me. I can get the car fax but at a cost but the dealership certainly has free access to this application.
Any suggestions or advice?

 

[Mark_888]

that had been driven by one of the sales managers at the Hyundai dealership.

This is the oldest scam in auto sales.

You may ask why I believe that? The answer is from reading this forum for more than 7 years and hearing everyone say the dealer told them that "their demo" was only driven by the sales manager, dealer GM, etc.

I would pay for the carfax, to make sure the car was not previously owned.

The 10 year -100K mile extended drivetrain warranty is only for the original owner. However, a CPO (certified pre-owned) car has the 10 year -100K mile drivetrain warranty restored, even though it is used.

If the car is not pre-owned, and you are the original owner, your car was driven by customers as a demo. But you still should be able to get any problems fixed.

Also note, that anything verbally told to you about a car is usually not binding unless in writing, according to the Uniform Commercial Code (assuming purchase price is greater than $500).

 

[edward301]

This is the oldest scam in auto sales.

You may ask why I believe that? The answer is from reading this forum for more than 7 years and hearing everyone say the dealer told them that "their demo" was only driven by the sales manager, dealer GM, etc.

I would pay for the carfax, to make sure the car was not previously owned.

The 10 year -100K mile extended drivetrain warranty is only for the original owner. However, a CPO (certified pre-owned) car has the 10 year -100K mile drivetrain warranty restored, even though it is used.

If the car is not pre-owned, and you are the original owner, your car was driven by customers as a demo. But you still should be able to get any problems fixed.


Also note, that anything verbally told to you about a car is usually not binding unless in writing, according to the Uniform Commercial Code (assuming purchase price is greater than $500).

Exactly, most likely a loaner.