vickiparks61
Registered Member
- Joined
- Sep 15, 2023
- Messages
- 45
- Reaction score
- 12
- Points
- 8
- Location
- Florida
- Genesis Model Year
- 2012
- Genesis Model Type
- 1G Genesis Sedan (2009-2014)
I took my 2012 Hyundai Genesis Sedan to a mechanic shop and they have replaced the IPM module. My hazards were flashing randomly and killing my battery. When the shop called the local Hyundai dealer to purchase the part they asked the service manager if it would need to be programmed and their reply was "NO". They purchased said part and lo and behold it needs a passcode to finish the install. They have called the dealer 3 times and left messages and I have called once and left a message, and I have not received a call back. I just called Hyundai customer care and spoke with them and they have escalated a ticket for someone to call me back and they said 3-5 days.
How can I get my hands on this passcode? Thoughts?
BTW I first took my car back in late October for this Hyundai dealer to repair the problem and they said they couldn't get the problem to replicate, but when I picked up the car, the hazards were flashing. They just didn't want to repair the car. They are too busy working on cars still under warranty.
How can I get my hands on this passcode? Thoughts?
BTW I first took my car back in late October for this Hyundai dealer to repair the problem and they said they couldn't get the problem to replicate, but when I picked up the car, the hazards were flashing. They just didn't want to repair the car. They are too busy working on cars still under warranty.