JD Power's Annual Quality Survey

[jaymatt]

I'll just leave this here.

Korean carmakers Genesis, Kia, Hyundai take top marks in JD Power's annual quality survey

 

[jaymatt]

I'll just leave this here.

Korean carmakers Genesis, Kia, Hyundai take top marks in JD Power's annual quality survey

I wonder if this may be due to the small(er) sales numbers for the Genesis brand. The PP100 measure though averages out the findings so I'm not really sure.

 

[GenesisYEG]

I wonder if this may be due to the small(er) sales numbers for the Genesis brand. The PP100 measure though averages out the findings so I'm not really sure.

Not only is it actual mechanical/electrical problems that count, but also problematic experiences such as connecting your phone via Bluetooth or using the navigation. The Genesis models tend to be quite simple to use so less people are likely to complain about them.

All in all, J.D. Power does count Genesis in their rankings so the sample size is sufficient enough to be valid. A great victory for Genesis!

 

[jaymatt]

Not only is it actual mechanical/electrical problems that count, but also problematic experiences such as connecting your phone via Bluetooth or using the navigation. The Genesis models tend to be quite simple to use so less people are likely to complain about them.

All in all, J.D. Power does count Genesis in their rankings so the sample size is sufficient enough to be valid. A great victory for Genesis!

Agreed. That's quite the accomplishment for a brand so young.

 

[EdP]

I wonder if this may be due to the small(er) sales numbers for the Genesis brand. The PP100 measure though averages out the findings so I'm not really sure.

Quality starts long before the assembly line. No matter how many or how few cars you make, you need good engineering, good assembly equipment, good suppliers, etc. You have to be willing to spend the money for quality also. You have to WANT quality and a reputation for it.

 

[ninjastar687]

This is awesome news, but to be honest I expected it...

 

[Throat Yogurt]

 

[Van_Nik_75]

 

[Dresulam]

View attachment 20979

Go picture @Van_Nik_75. That said a lot. I do hope Genesis keeps up the work.