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Registered Member
In what I thought was a very nice gesture, also coinciding with the two year mark of ownership of my 2011 4.6 Genesis, I received a comprehensive customer satisfaction survey via email from Hyundai.
It took me several minutes to complete, but I was very thorough in giving praise where it warranted and suggestions for improvement, as well as venting on the little nuisance items that I've had (albeit very few).
I also launched about the horrible stock Dunlop tires, why the pax side front side isn't also cooled, some of the electronic issues (iPod integration/my phone book not uploading/etc).
But overall, it made me realize what a very good, if not great, car this is. I've had a wonderful ownership experience overall. It's easy to nit pick on some things (many of which they've already addressed in subsequent model years), but I've been very satisfied.
I sure hope Hyundai keeps the momentum going to continuously improve their product yet keep an eye on the price point from a value standpoint. I'd contemplate being a return buyer at this point but won't consider that for a while.
It took me several minutes to complete, but I was very thorough in giving praise where it warranted and suggestions for improvement, as well as venting on the little nuisance items that I've had (albeit very few).
I also launched about the horrible stock Dunlop tires, why the pax side front side isn't also cooled, some of the electronic issues (iPod integration/my phone book not uploading/etc).
But overall, it made me realize what a very good, if not great, car this is. I've had a wonderful ownership experience overall. It's easy to nit pick on some things (many of which they've already addressed in subsequent model years), but I've been very satisfied.
I sure hope Hyundai keeps the momentum going to continuously improve their product yet keep an eye on the price point from a value standpoint. I'd contemplate being a return buyer at this point but won't consider that for a while.