Keyes Hyundai in Van Nuys

[darammer]

Had an issue with my rear driver side door lock not opening on command. I had to reach in and flip the switch manually. I called the dealership to set up and appointment and the GM offered me a loaner.

Upon showing up, the service guy knew my name when I walked in the door and handed me the keys to a new Santa Fe for me to drive while they were working on my car.

One day later, I went to pick up my finished car and noticed it sitting in the bay getting washed. While I was waiting for the car to be brought out, I walked in the showroom to check out the new V8s and was approached by my original salesman, and the GM, who greeted me by my name.

I am thoroughly impressed by this dealership and highly recommend them for sales and service.

Oh, yeah - they loved my Genesis wing on the trunk... I thought they'd be upset about losing their logo, but the GM asked where I got it and said he needed to bring some into his parts dept.

 

[mdub]

Researched over 20 dealers throughout the entire state when I was trying to find my 4.6 V8 Black on Black Genesis wirh the tech package. Keyes had the car (no one else did). Worked with a salesman named Danny Medina and he made the deal happen. Paid less than MSRP for a car that is likely to get a dealer mark-up in most places. If your serious about a Genesis contact Danny.