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My 2015 3.8L just got broken into, the smashed the window and the alarm didn't go off. Wtf?

HiTiC

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Genesis Model Type
2G Genesis Sedan (2015-2016)
I'm really pissed that my Genesis alarm didn't go off when someone smashed through my window, opened the door, and took my backpack. I'm lucky they only took my backpack, something which had no items of real value (either than school work). But now I have to pay 500$ on the broken rear window. They definitely reached through with their hand to open the door lock, but how the f$%k does the alarm system not go off?
 

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Mcc

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688
113
Los Angeles
Genesis Model Type
Genesis G90

HiTiC

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Genesis Model Type
2G Genesis Sedan (2015-2016)
The horn will sound and the hazard warning lights will blink continuously if any of the following occurs:
  • A door is opened without using the smart key.
  • The trunk is opened without using the smart key.
  • The engine hood is opened.
If they didn’t need to open the door to get the backpack (how do you know they did?) , the alarm would not have sounded. It doesn’t react to broken glass.
there is no way they could get my backpack through the tiny hole they made. they must have opened the door. did they have some type of hack box? is this a popular thing? the car is parked in my driveway, I would've heard it if the alarm went off.
 

EdP

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6,805
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113
Parrish, FL
Genesis Model Type
Genesis G80

EdP

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SUSTAINING MEMBER
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3,305
113
Parrish, FL
Genesis Model Type
Genesis G80

NSXNEXT

Registered Member
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48
Well that sucks. I assume you don't have full glass coverage or it would cost you nothing.

It is also preventable. Many people disagree with me, but I never had a window broken by a thief. I don't lock my car. Worst case was having the glove box rifled through to find nothing of value. This is a perfect example as to why. My guess is you won't leave a backpack in the car either.
So you're saying you never leave anything of value in your car?
Multiple trips to different stores with stuff in the trunk?
 

EdP

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6,805
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Parrish, FL
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In-House Bob

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Genesis Model Type
2G Genesis Sedan (2015-2016)
OP, Sorry you got violated. You might give your insurance folks a call. Many policies have window replacement coverage and you might without having noticed.
______________________________
 

carguy75

Registered Member
1,087
496
83
Atlanta, Georgia
Genesis Model Type
2G Genesis Sedan (2015-2016)
I'm really pissed that my Genesis alarm didn't go off when someone smashed through my window, opened the door, and took my backpack. I'm lucky they only took my backpack, something which had no items of real value (either than school work). But now I have to pay 500$ on the broken rear window. They definitely reached through with their hand to open the door lock, but how the f$%k does the alarm system not go off?
Sorry that you got robbed. The Genesis does not have a glass sensor so the factory alarm will only go off if the doors are opened after someone breaks the glass and try to enter the car by opening the doors. The factory alarm will prevent the car from being started unless the thief is really good at hot-wiring the ignition.
 
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