my Genesis ?

buellwinkle

SUPPORTING MEMBER
100
16
18
Genesis Model Type
Genesis G80

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
I do it in the phone app, not the online site.

on the phone app, log in, then go to the menu icon in the upper left (looks like a hamburger) and choose the Service History Tool

enter the service date, mileage, location, services performed and take a picture of the invoice (you must do this).

then save.
 

buellwinkle

SUPPORTING MEMBER
100
16
18
Genesis Model Type
Genesis G80

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
Thank you, I know zip about the phone app, I try to do all online..... Jim

I'll look and see how it works, but I can't get on it right now, when I log in it just sits and spins never logs me in, appears Genesis is having site issues.
______________________________
 

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
ok I finally got in.

pretty easy:

log in,

click the menu icon in upper right corner, again looks like a hamburger, and choose vehicle health:
1546538887370.png



on the Health page scroll down to Service History.. in the upper right corner there is an ADD SERVICE RECORD link:

1546539001510.png
 

EdP

Supporting Member
SUPPORTING MEMBER
SUSTAINING MEMBER
4,427
1,425
113
Parrish, FL
Genesis Model Type
Genesis G80

pmckechnie

Registered Member
275
32
28
Matthews, NC
Genesis Model Type
Genesis G80
Go to the MyGenesis site and click log in. After about 10 seconds you should see a screen with a small car with a circle around and a green check mark if all is ok with the car.
Now click the VIEW DETAILS button. In about 10 seconds a new screen will open. Scroll down and you should see the SERVICE HISTORY. if your services don't show up, call customer care and they will fix it.
If yoou do find the services, you can view a record and then edit it. Or you can add a new service or note.
 

buellwinkle

SUPPORTING MEMBER
100
16
18
Genesis Model Type
Genesis G80

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
Note:

all those were entered by my dealer, and show here, but not on the app, all the manual entries in my app don't show here. weird they are not connected.
 

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
Is this through the phone app ? I am in mygenesis on line and I see a bell at the upper right corner ? Jim
to the right of the bell is an icon with 3 bars:

1546539605833.png


that is the menu icon.


if you can't see it, see if you need to slide your browser to the right using the slide bar at the bottom of your page. I'm on a 37" monitor so I see everything, but on my 14" laptop screen I have to slide it left to right to see it
 

buellwinkle

SUPPORTING MEMBER
100
16
18
Genesis Model Type
Genesis G80

Mr. Incredible

SUSTAINING MEMBER
2,035
682
113
Genesis Model Type
Genesis G80 Sport
When I try this I do not get the same results.. I get a screen with my name and it asks me to add my car ?? my car is already in that system

then call customer service, something is wonky with your account:

(844)-340-9741
______________________________
 

EdP

Supporting Member
SUPPORTING MEMBER
SUSTAINING MEMBER
4,427
1,425
113
Parrish, FL
Genesis Model Type
Genesis G80
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