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navigation/audio problem

R

rbfb81

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I have a 2009 Genesis with tech package with 25,000 miles. The navigation/xm etc systems have always worked perfectly until yesterday. It will now let me get on the navigation screen but will not let me do any input. Same on xm, it will play music but can only scan stations as opposed to using presets etc. Anybody experienced this and if so is there a solution. Thanks
 
I would first try disconnecting the negative battery cable in the trunk and leave it disconnected for about 3 to five minutes then reconnect and start the car. It may reboot/reset and bring all functions back.
 
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