Need files from 2012 Genesis please! (UCOMH_NEW.exe error)

[chiuchiu]

I was wondering anyone could help grab some files from your Hyundai and upload/share them? The instructions are in the video (linked below) to get the files, but below is the TLDR/L/W.

To get to the file explorer:

1. Insert USB stick
2. Turn on the car
3. Press Map Voice (once), Route (twice), Dest (twice), Map Voice (once), Route (twice), Dest (twice), Map Voice (once)
4. Copy files from My Device --> DocFolder to your USB
5. Upload to dropbox/google drive/one drive/etc. - anything works Please make it public and share the link!

I'm getting a UcomH_NEW.exe error when I turn on my car (happened after we replaced the battery), and per a youtube video, I just need to replace those corrupted files with good files from another Genesis. I navigated to the folder and it's actually empty, so that makes sense why I'm getting this error.

I called customer service and they couldn't supply the files, they said I'd need to go to the dealership (as the SW/FW updates are done via the navigation updates). I've called the dealership and they recommended replacing the radio or display or discharging the battery. They said they have no such files and can't do any updates. There is a application on the Hyundai website that updates the navigation/SW/FW, but it only has the files for 2014 onwards. Per other threads, for the 2012 and earlier it needs to be done at the dealership or from a car that works.

We have the basic model that looks like this. TIA!