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Need help 2012 Genesis coupe. Window and door lock.

Rob Jku

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Genesis Model Type
1G Genesis Coupe (2009-2016)
Hello all,
My daughter is having an issue with her driver side door lock and window. When the car is running, the door will not lock and the window doesn't close all the way like it's supposed to when you shut the door. This is happening only on the drivers side and only when the car is running. Anyone have any idea why this could be? Thanks in advance!
 
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