No audio

[Raylewisjunior]

Hi everyone glad to be part of the family..
My scanner says most ring problem I currently have no audio but everything turns on.. any help is greatly appreciated.. thank you

 

[Raylewisjunior]

Scanner says most ring has an issue.. have no sound but everything turns on..
2009 genesis 1G.. thanks in advance for any help.

 

[Gunkk]

My 2009 was a Tech trim with the 17 speaker Lexicon and would go silent from time to time, and my first 2012 did it a couple times too. Search for "silent amp" bug on these forums. Here's a couple old posts of mine on the subject:

Lexicon stereo malfunction

My 2013 Genesis with the technology package has an issue with the Lexicon stereo cutting out. The intro screen appears and then the navigation screen displays. Sometime it happens several times a minute and it might not happen for weeks??? I know the stereo system is only a 3 year warranty item...

genesisowners.com

Cold weather problems?

So I got in my 09 4.6/tech this morning and had a couple of issues. First the audio did not work at all. The screen for FM came on but no sound and no volume control. Then switched to XM Sat and got message to "check antenna" and no sound and the volume level does not show on the display screen...

genesisowners.com

TL/DR: Pull the battery negative for 20-30 minutes to reset the amplifier, or let the car sit powered off for a few hours. The capacitor in the amp will discharge (slowly) and reset the lockout.

If that does not solve the problem, look for the AMP fuse in the trunk. And if that is not the answer, the amplifier itself may have failed.

 

[Sal Collaziano]

Hi everyone glad to be part of the family..
My scanner says most ring problem I currently have no audio but everything turns on.. any help is greatly appreciated.. thank you

Welcome aboard! And thank you for signing up. Just noting that I merged your two topics into this one.

 

[dlevitt]

You don't need to necessarily pull the battery cable. There's a fuse panel on the driver side when you open the door. There's a main fuse that will disconnect the electrical system. Pull the fuse for 15 seconds and push it back in and that should reset the system.