I suppose the service, and experience is what you get when you buy a car from a chevy dealer > _< ....i bought my genesis from a hyundai dealership.. only makes sense. Is it me or for some reason anything involved with a chevy is broke, going to break, or isn't guaranteed?
They were a Chevy dealer first, so that's where the crappy attitude starts. Then they took on Hyundai. Hyundai doesn't have their own dealerships around here. I see the same thing with Kia.
It isn't the lack of loaner car that ticked me off. It was the fact the this situation was serious, not just a bad sensor, a rattle in the interior, etc and they tell me, "No time for that today". Stopping in the middle of a freakin' oil change is out of the question?
Cars owned previously;
1967 Chevy Impala SS (Used), 1976 Camaro, 1977 Chevy C10 Pickup, 1976 Dodge Van (Used), 1984 Dodge W100 Pickup, 1986 Chevy Custom Van, 1993 Chevy Impala SS, 1995 Chevy Cube Van, 1996 Chevy C1500 Pickup, 1999 Ford F250 Super Duty Pickup, 1997 Ford Expedition (Used), 1999 Ford Mustang
Cobra, 2000 Dodge Grand Caravan, 2001
GMC Sonoma Pickup, 2002 Ford SVT Focus, 2002 Pontiac Firehawk, 2003 Ford Lightning Pickup, 2004 Acura TL, 2006 Jeep Grand Cherokee, 2006 Mazda MX5 Miata, 2007 MazdaSpeed 6
Had problems with most them. Horns filled with water. Ground wire burnt off. Engine no good (99
Cobra). I could go on and on. I rate the Genesis problem in the top ten, actually probably number one. This worries me. Reliability is a must when driving 50 miles a day back and forth to work. I feel like I'm about to take the same kind on financial beating I took on that
Cobra. If I had any problem with the Mazdaspeed that dealer would just prioritize and fit you in.