POLL: Biggest Complaint

[jaf323]

Categories summarized from this thread:

http://genesisowners.com/hyundai-genesis-forum/showthread.php?t=6230

iPod integration: crude, clunky
Bluetooth: does not download contacts, loses connection, buggy
Voice commands: awkward, clunky, poor recognition
USB interface: does not work properly
Suspension: too firm
Lack of passenger seat adjustment
Poor tires
Transmission shifting points
No folding rear seats
Radio: buggy, clunky interface, loss audio
Poor dealer network/support, not upscale
Ride sounds: rattling, grinding, squeaking

Aside from the above, there is little argument that this is a fantastic car.... just look underneath and tip your hat to the engineers!!

 

[Mark_888]

I upgraded my early 2009 suspension to 2010 specs at a cost of about $1700. It is now acceptable (especially with new tires), albeit still firm. Early 2009 suspension was way too jittery and sometimes out of control.

Next biggest complaint is that apparently the Genesis V6 (and some other Hyundai models based on Google search I did) have a chronic problem with the engine loosing power due to Throttle Position Sensor going bad. Hasn't happened to me yet, but this is a very dangerous situation when driving on the freeways or on long trips, and the problem seems to be pervasive after engine gets a couple of years on it. They need to get a better part for this, and then do a recall.

 

[Cut-Throat]

My only complaint is that I should have bought a Genesis sooner. Instead of my Lexus GS350

 

[msitter]

My complaint is that Hyundai does not make a Genesis convertible so I could get rid of the BMW, which by the way is in the shop for a new 6 speed manual transmission after only 36000 miles. So the list goes on. Thank God for the warranty.

 

[BacktoHyundaibychoice]

I upgraded my early 2009 suspension to 2010 specs at a cost of about $1700. It is now acceptable (especially with new tires), albeit still firm. Early 2009 suspension was way too jittery and sometimes out of control.

Next biggest complaint is that apparently the Genesis V6 (and some other Hyundai models based on Google search I did) have a chronic problem with the engine loosing power due to Throttle Position Sensor going bad. Hasn't happened to me yet, but this is a very dangerous situation when driving on the freeways or on long trips, and the problem seems to be pervasive after engine gets a couple of years on it. They need to get a better part for this, and then do a recall.

Quick question:
Have you priced out replacing the TPS with a new one?

 

[homeofstone]

The car causes to many arguments as to who gets to drive it. Makes you want two.

 

[Stoofpilot]

How come there was no place to vote for "No Complaints". I chose tires yet at the end of the day, I have no complaints with my Genesis. To me, the tires are a minor issue that gets fixed in about 15,000 miles.

 

[Mark_888]

Quick question:
Have you priced out replacing the TPS with a new one?

Are you suggesting I replace it at my own expense, even if it is under warranty, or are you worried about the recall expense that Hyundai would incur?

 

[jaf323]

My next poll will be what we love of the car and my list is LENGTHY.

if I could drive it upside down I would. The car is beautiful underneath. Makes me cry to see good mechanical engineering marred by annoyances like the radio.

Shhhh - this would sell for more. Shhhhh!!!

 

[BacktoHyundaibychoice]

Are you suggesting I replace it at my own expense, even if it is under warranty, or are you worried about the recall expense that Hyundai would incur?

I'm not suggesting anything, I'm asking if you know how much a new one costs. You said it was a safety concern, so if the part cost $20 or so it might be worth the peace of mind to replace it warranty or no.

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[msitter]

TPS sensors either work or they don't. An old one could go on for years reliably and a new one could fail quickly. Changing it would not increase or lessen the odds of failure. They are not hard to change, just 2 or 3 bolts and a plug so maybe carry a spare and the tools to change it. I personally have never had one fail on any car or truck that I have owned. There should be some limp home mode in the event of failure that should at least get you to the side of the road.

 

[Mark_888]

I'm not suggesting anything, I'm asking if you know how much a new one costs. You said it was a safety concern, so if the part cost $20 or so it might be worth the peace of mind to replace it warranty or no.

If I could get it replaced for $20 (parts and labor) I would do every two years on the Genesis, based on what others have experienced. My guess is at least $250. As someone else mentioned, service dept is where dealers make their money these days. If anyone has the part number, I can look up the cost.

But if I am driving on the freeway at 70+ MPH, and not driving in the right lane, it is not going to do me much good if I have a spare part in my trunk in case it goes out.

 

[Mark_888]

TPS sensors either work or they don't. An old one could go on for years reliably and a new one could fail quickly. Changing it would not increase or lessen the odds of failure. They are not hard to change, just 2 or 3 bolts and a plug so maybe carry a spare and the tools to change it. I personally have never had one fail on any car or truck that I have owned. There should be some limp home mode in the event of failure that should at least get you to the side of the road.

Before I read the recent experiences of about 6 different Genesis V6 owners on this forum, all with their Genesis 3.8L's about 2 years old and who had failures in the TPS, I would have aggreed with you. But now I am not so sure. Sounds like something is wrong with the part (at least on earlier model years of the V6).

 

[Slider]

Thus far, only about a month into my experience, it's none of the above.

The steering wheel reset and minor electronics issues associated with the wheel positioning and seat have been the biggest squawk items. I keep having to reset the damn wheel.

I'm curious to hear what others think about the suspension. I have read many complaints that it's too firm. I happen to think it's just a little on the soft side for my taste; maybe this is just a personal thing to everyone individually. Maybe it's the tires. I don't know.

So far, my Bluetooth has been fine. Phone syncs well with it, although I can't get my directory to sync from my Blackberry (not a Genesis problem, however). Haven't activated voice commands yet.

Lack of folding rear seat or a split seat is becoming more of a gripe too.

 

[homeofstone]

Had to do the steering wheel reset about three times in 27,000 miles on my 2011 but don't want to have it fixed until I'm sure the dealer fix is really a permanent fix. Maybe by this fall hyundai will have it solved for sure. The resetting is really no big deal though.