Radio/Nav/Phone system getting "stuck"

[dleather]

Notice that on occasion the electronic system gets "stuck" and won't respond to the center dial. Can't even turn off the radio manually using the push button. I can make calls using the hands-free but can't hang up, nor can I change the radio stations, etc.

It usually gets unstuck after a few minutes, almost like it has to warm up or something. Anyone else having this issue?

 

[ShoNuff]

I seem to recall having that happen one time, fairly early in my ownership of the car. It's never repeated itself. Since this is happening repeatedly for you, my recommendation would be to drive to the nearest dealership while the system is stuck to get it checked out.

 

[fuzzynuke]

See this thread:
http://www.genesisowners.com/hyundai-genesis-forum/showthread.php?t=2862

 

[Sayantsi]

Is this the Navigation head unit you're having an issue with, or the regular unit?

 

[Eliott]

Notice that on occasion the electronic system gets "stuck" and won't respond to the center dial. Can't even turn off the radio manually using the push button. I can make calls using the hands-free but can't hang up, nor can I change the radio stations, etc.

It usually gets unstuck after a few minutes, almost like it has to warm up or something. Anyone else having this issue?

Fuzzynuke sent you to the right thread. If this often occurs after you use a voice command, the problem might be the amplifier in the trunk. Sounds completely illogical, doesn't it? But replacing the amplifier has cured these freeze ups for at least a few of us.

All the symptoms are present, including the release of the freeze after a few minutes and it can also be re-booted to temporarily cure it (turn the car off and back on) .

 

[dleather]

Thanks for the response, this is exactly the issue I was having. Will get it checked out.

Love the car, loved seeing it on "Monk" this season, love talking about it, love the looks that it gets.