In my experience that's always been the call of the insurance company. That may vary by state.I do want it to be a total, any tips from on how to determine scrap value? Once they get it on a lift they will find more damage, so we are getting closer to a total loss number.
Never heard of them. State Farm is probably one of the best about going new OEM on repairs. They lost a billion dollar class action suit years back because of using cheap aftermarket parts. They now will only use new or used OEM on crash parts. They can still go aftermarket on mechanical parts, as long as the quality and warranty is comparable to the OEM. My wife wrecked her 2015 Sonata Limited a few months back. 110k miles, and they went new OEM on everything except the absorber. About 6 months ago, I sold a bumper cover on a 2003 Tiburon from a State Farm repair. No used ones available, and they still refused to go aftermarket. Allstate is one of the worst about going used or aftermarket. I saw them put a used subframe and suspension components on an Elantra with 3k miles on it. That is, until the owner took it to the dealer for it's first oil change and they questioned the repairs. The owner threw a big enough fit over it, rightfully so, that Allstate then bought all new parts.Casualty Underwriters Insurance Company (CUIC). I hope you are right about parts availability. That would mean more like 3 weeks or so according to the body shop.