Second visit to Service Department

[Ken1]

Yesterday I went to my dealership for an oil change and follow up on Blue tooth problems.
On Jan 27 2012 I was at dealership for ongoing blue tooth problems. After a few hours in service depart they did not have a fix for the 4S phone. Per dealership Hyundai issue a 9 digit case number. Was told to follow up about problem with service department.
Starting early last week I sent two emails w/o any reply from dealership service. Yesterday I was asking about my warranty work on phone. The service writer did not know what I was talking about and to the best of my knowledge I was not in the Hyundai system computer. Is this a normal type of occurrence with Hyundai Service?
Thanks for any reply

Ken

 

[BacktoHyundaibychoice]

Ken, I hate to break it to you but it may not be Hyundai. I assume you're running IOS 5.0.1, right? It seems Apple software updates tend to break things, at least until the next update, maybe forever. Assuming Hyundai did its own update to fix your issue, Apple would likely break it again.
My car used to tell me who was calling, now they all come up unknown (iPhone 4).
Good thing I rarely use it for calls.

Good luck!