Service Advisor is the KEY to your experience

[Ggeiser]

Napleton Genesis in West Palm Beach.

Brian May is great for our vehicle service! Salesmen and others there matter far less than your service connection. Brian goes out of his way to keep us happy with our two Genesis vehicles! We own a 2016 3.8 Coup and a sedan with 3.8 engine.

Our sedan is truly wonderful! The Coup is pretty good too but lacks the quality of a luxury vehicle. But the coupe is fast!

Anyhow, new here and just dropped by to say “HI”.

 

[TinsleyC]

Good to hear a good experience...

 

[GarnetTy1473]

Sounds better than the Napleton store close to us. Their CSI is one of the worst in the country. Them just being open is our best advertising.

 

[richienick]

Sounds better than the Napleton store close to us. Their CSI is one of the worst in the country. Them just being open is our best advertising.

Sounds better than the Napleton store close to us. Their CSI is one of the worst in the country. Them just being open is our best advertising.

Customer service indicator..?.....Customer Satisfaction indicator ...?.....Customer Service Index ....?.... CSI ??????

 

[TinsleyC]

Must be a Crime Scene Investigation!

 

[RCH04]

Customer Service Index?

 

[nellie1289]

Napleton Genesis in West Palm Beach.

Brian May is great for our vehicle service! Salesmen and others there matter far less than your service connection. Brian goes out of his way to keep us happy with our two Genesis vehicles! We own a 2016 3.8 Coup and a sedan with 3.8 engine.

Our sedan is truly wonderful! The Coup is pretty good too but lacks the quality of a luxury vehicle. But the coupe is fast!

Anyhow, new here and just dropped by to say “HI”.View attachment 25603

Little worried about you over the bump
Stop big fella.

 

[GarnetTy1473]

Customer service indicator..?.....Customer Satisfaction indicator ...?.....Customer Service Index ....?.... CSI ??????

Must be a Crime Scene Investigation!

Customer Service Index?

Customer Satisfaction Index........ you know, those surveys you get after you have work done at the dealership.