SiriusXM Traffic Data Not Loading

g_185333

I have a 2018 G80 Sport. After about 8 months I stopped receiving SiriusXM traffic data. I receive all other SiriusXM data. Refreshing the signal does not help. The same thing happened with my 2015 Genesis. With the 2015 Geneis the dealership replaced the head unit twice and the antenna once and it still did not resolve the problem. Is anyone else having this issue with their 2018 G80? The dealership seems to be at a loss on how to fix.
 

OscarGambleNYY

Registered Member
40
8
8
Genesis Model Type
No Genesis Yet!
I have a 2018 G80 Sport. After about 8 months I stopped receiving SiriusXM traffic data. I receive all other SiriusXM data. Refreshing the signal does not help. The same thing happened with my 2015 Genesis. With the 2015 Geneis the dealership replaced the head unit twice and the antenna once and it still did not resolve the problem. Is anyone else having this issue with their 2018 G80? The dealership seems to be at a loss on how to fix.
I'm having this problem with my 2-month old '19 G80 Sport. Dealer things the unit has to be replaced. Once in awhile it pops up but more often than not I don't have it.
 

Geevanoff

New member
5
2
1
Genesis Model Type
Genesis G80
Im having same issue on my new 2017 G80. Dealer says its XM issue and XM states its a dealer / radio issue and Vancouver WA Genesis dealer wont even allow an appointment to look at it.
 

Pr0metheuz

Registered Member
93
14
8
Genesis Model Type
Genesis G80 Sport
I have this same issue even though I'm subscribed to xm. Once my trial expired, it disappeared. When I resubscribed, it didn't come back despite traffic being on in the settings.
______________________________
 

Geevanoff

New member
5
2
1
Genesis Model Type
Genesis G80
I have this same issue even though I'm subscribed to xm. Once my trial expired, it disappeared. When I resubscribed, it didn't come back despite traffic being on in the settings.

Here is how to reset radio. Turn radio off, turn car off, open door and leave open for more than 2 minutes. Then close door start the car and turn on radio then about 2 min later traffic should work. Because of that reset step needed dealer now agrees it’s a radio problem and has ordered a new one for me.
 

Geevanoff

New member
5
2
1
Genesis Model Type
Genesis G80
I'm having this problem with my 2-month old '19 G80 Sport. Dealer things the unit has to be replaced. Once in awhile it pops up but more often than not I don't have it.

It’s a radio issue since it isn’t consistently booting up regularly which resets the cache memory
 

Pr0metheuz

Registered Member
93
14
8
Genesis Model Type
Genesis G80 Sport
Here is how to reset radio. Turn radio off, turn car off, open door and leave open for more than 2 minutes. Then close door start the car and turn on radio then about 2 min later traffic should work. Because of that reset step needed dealer now agrees it’s a radio problem and has ordered a new one for me.
Thanks, I'll try that out!
______________________________
 

g_21138

On another topic. Occasionally when in drive, transmission reverts to manual shift mode and hangs up in 1st or 2nd gear for a short time. I move shift lever to manual and back to auto and that corrects it.
 

Pr0metheuz

Registered Member
93
14
8
Genesis Model Type
Genesis G80 Sport
So my mistake, I'm not subscribed to SiriusXM traffic which is a $5 per month add on, and that's what I pay for the music subscription itself so no thanks to that lol
 

danygenesis

Registered Member
794
306
63
Miami, FL
Genesis Model Type
Genesis G70
Here is how to reset radio. Turn radio off, turn car off, open door and leave open for more than 2 minutes. Then close door start the car and turn on radio then about 2 min later traffic should work. Because of that reset step needed dealer now agrees it’s a radio problem and has ordered a new one for me.
Today my Traffic service stop working. Reseted the unit like you said and the traffic started working inmediatly. Thanks.
 

OlympicRef

Hasn't posted much yet...
13
0
1
I have (2) G80, identical. On one the traffic works fine and on the other the traffic quit working. Dealer has no idea!
______________________________
 

OlympicRef

Hasn't posted much yet...
13
0
1
I have (2) G80, identical. On one the traffic works fine and on the other the traffic quit working. Dealer has no idea!
Update on my G80 with no Traffic. The dealer replaced the radio after much arm bending and fighting. Traffic started working and kept working for one day, then it quit working again. Reset as recommended above didn't help the situation. Still NO TRAFFIC and very frustrated.
 

OlympicRef

Hasn't posted much yet...
13
0
1
I have a 2018 G80 Sport. After about 8 months I stopped receiving SiriusXM traffic data. I receive all other SiriusXM data. Refreshing the signal does not help. The same thing happened with my 2015 Genesis. With the 2015 Geneis the dealership replaced the head unit twice and the antenna once and it still did not resolve the problem. Is anyone else having this issue with their 2018 G80? The dealership seems to be at a loss on how to fix.
I'm having the same problem with no positive results despite replacing the radio.
 
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