slow speed turning issue

[Tin]

so this is a new one. Yesterday, after getting an oil change from the dealership, we noticed that the car reset itself after we turn it off. we couldn't figure out why. The car lost all the trip details and everything was gone.

As I backing out from the parking space, I noticed that the car lock up as I turn the wheel, this happens for a quick moment, but you will definitely notice that something is wrong. Also, the center console, the dashboard all flashes like it didn't get enough power and then the steering lockup. All these happen in a like a second, but if you are turning into the parking spot, it will cause some problem. if I were to turn the steering wheel during stationary, I can see all the lights went dim, the dashboard flashes, and the lock up happen.

I checked the the battery cables and make sure it is secured, and they are. So maybe the alternator? what do you think. I will be bring the car to the dealership Monday morning.

2010 Genesis sedan 4.6 with 62K miles

 

[Tin]

so got my car to the dealership this morning. They came back with a steering hydraulic issue. Part alone will cost over 1600 plus labor, however, the shop is doing a goodwill repair without me asking. Part is being ordered and ETA will be tomorrow. Stay tune.

 

[Mark_888]

so got my car to the dealership this morning. They came back with a steering hydraulic issue. Part alone will cost over 1600 plus labor, however, the shop is doing a goodwill repair without me asking. Part is being ordered and ETA will be tomorrow. Stay tune.

Translation: they screwed something up when your car was serviced.

 

[Tin]

The oil change was done at another dealership further away. I am impress with how well the customer service is. Now, let's hope that they fix my issue today.