The dealer got busted trying to charge $2000 for ceramic coating that they never put on

[ctrcbob]

Dealers make more money in the finance room tacking on all that bloat than they do from the profit on the car they sold you. Those various warranties' cost the dealer pennies on the dollar. I don't buy a damn thing from the dealer.

I hate F&I Guys.

 

[Duckman7]

I hate F&I Guys.

Nobody does.
I wonder how these crooked dealers and auto mechanics in their right minds look their kids in the eyes and tell them to be honest.

 

[jetrep]

Good thing those of us in the USA have the FTC to prevent this sort of fraud! /s

 

[Duckman7]

Good thing those of us in the USA have the FTC to prevent this sort of fraud! /s

The reason they can get away most of the times is because many customers do not even realize they have been scammed.

 

[Trixie86]

The reason they can get away most of the times is because many customers do not even realize they have been scammed.

And they really Want or Need that vehicle. Dealers are well aware that the longer they keep you in the building the better chance you will overpay.

 

[Duckman7]

And they really Want or Need that vehicle. Dealers are well aware that the longer they keep you in the building the better chance you will overpay.

Doh! That's exactly what happened to me
I couldn't walk when they presented me with the $500 BS charge for some tiny door stickers.
But I gave myself a pat on the back for busting the $2000 fake charge on the non-existent ceramic coating and fend off all other scam attempts in the finance room.

 

[Trixie86]

Doh! That's exactly what happened to me
I couldn't walk when they presented me with the $500 BS charge for some tiny door stickers.
But I gave myself a pat on the back for busting the $2000 fake charge on the non-existent ceramic coating and fend off all other scam attempts in the finance room.

Lol, it's tuff to walk when you're soo close.

 

[Duckman7]

Now that I think about it, after busting the $2000 robbery attempt, they really really wanted to get me in the finance room.
So, the GM ordered to drop everything by half price and told me they are offering me the employee pricing on everything.
Oh boy...they really tried.

 

[Trixie86]

Now that I think about it, after busting the $2000 robbery attempt, they really really wanted to get me in the finance room.
So, the GM ordered to dropped everything by half price and told me they are offering me the employee pricing on everything.
Oh boy...they really tried.

Do you recall the date? Was it at the end of the month and or quarter? Last day of the month is great and last day of quarter is bigly.

 

[Duckman7]

Do you recall the date? Was it at the end of the month and or quarter? Last day of the month is great and last day of quarter is bigly.

It was May 14th.

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[SoCalG90]

I think that Xzilon stuff is crap. Snake oil. Russell Westbrook Hyundai of Anaheim Charged us over $2000 for the "protection" on our Ioniq 5. I still question whether it was actually applied. There were no visible benefits (such as water beading, or shiny paint). The car was not prepped at all prior to 'application'. The finish needed to be clayed, badly. They say instead of just charging an additional dealer markup, they give you something for it.

 

[Duckman7]

I think that Xzilon stuff is crap. Snake oil. Russell Westbrook Hyundai of Anaheim Charged us over $2000 for the "protection" on our Ioniq 5. I still question whether it was actually applied. There were no visible benefits (such as water beading, or shiny paint). The car was not prepped at all prior to 'application'. The finish needed to be clayed, badly. They say instead of just charging an additional dealer markup, they give you something for it.

Ah, that's right, it was 'Xzilon' that they tried to sell me in the finance room as well.
I had to come back a week after purchase to sign the contract all over again for the second time because these incompetent crooks said they lost the contract and I had to come in and sign it all over again.
So I was put inside the finance room not once but twice for the same car.
In that room they said they will 1) thoroughly wash and detail, 2) Machine polish, 3) apply Xzilon ceramic coating both inside and outside and 4) bake it in using heat lamps.
And they promised that they will do this once a year for 7 years.
Their regular price was around $1500 and I was given the employee pricing of $750.
I thought even at $1500, it's a steal even if only a fraction of what they promised was true.
But I resisted, because when something is too good to be true, you know how it is.
Later I came home and did some research and it was nothing short of snake oil.
Some guy posted their experience online saying that he dropped off his car for a Xzilon coating and the car was out 30 minutes later.
That summed it all, pure trash!

This dealership I got my car from did not even have a detailing team.
They had this one guy washing car after car, old and new alike using the same dirty towel over and over again.
I filmed him from a distance when I was there the last time to receive a minor warranty service to replace a broken plastic clip.
I told the service manager not to wash my car under any circumstance.
Chances are this one carwash guy is also the one applying the Xzilon coating and all he could possibly manage in 30 min is to briefly spray water, dry using the same old dirty towel and apply some spray on wax and call it done.
What's the cost of doing that while incurring micro scratches for using the dirty towel, making the paint worse off than before?
Probably <$10 per visit, <$70 over 7 years.
No wonder why these crooks in the finance room will tell you all the lies in the world to get you to pay for this snake oil.
Even at the employee pricing it's well over 1000% profit margin!
And in return, you get thousands and thousands of micro scratches aka swirl marks on your paint.

 

[Jhon]

I hate F&I Guys.

They hate me too. My buddy took me with him when he purchased his lexus just to tell the guy no, no, no, no, etc. The dirty look that guy gave me....

 

[Angler]

They hate me too. My buddy took me with him when he purchased his lexus just to tell the guy no, no, no, no, etc. The dirty look that guy gave me....

You should sell your services to members here! Will potentially save 'em lots of bucks!