Trunk Unlock Issue

[windchaserb]

I've got a 2012 Genesis 3.8. Every so often the trunk refuses to open. I can go to the store, come out and try to open the trunk so I can put stuff into it, however it won't open - either using the key fob, the latch on the hood or the interior switch on the door panel. 15 minutes later when I arrive home, it opens with no problem.

Service folks had no clue and couldn't help.

Any suggestions?

 

[NJTom]

Long shot here but could something be faulty with the button / switch in the glove box that locks the trunk?

 

[darrell]

Can you open lid by pushing down slightly on the trunk lid while actaviting the release?
Will trunk open using the provided key?

If so the latch may need a tiny bit of adjustment.

 

[Genesis_4.6]

FYI,

First problem, found out that the glove box trunk switch was pushed to the off position. No buttons on the FOB key, drivers side door trunk button and trunk release under the trunk lip would not work except using the trunk/glove key that is found on the fob.

2nd problem, the fob key trunk button was not working, would not pop the trunk. Found out from dealer, you must hold the trunk key button for 2.5 secs before it will pop the trunk like it should do. This is to prevent accidental trunk release issues with the remote...

Oh well.....hole in the ground!