Warranty Service Miles vs Time interval

[SH66]

Since I work out of my house with a couple of road trips a year I will probably put on 6,000-7,500 miles a year on a 2015 3.8. How does Hyundai treat maintenance related to miles vs time. On my Avalon, the Toyota dealer always said by time. I found a good independent mechanic he would check the appearance of fluids, etc. and said unless the time period was extremely long he would go by miles (he also saved me money). What do Hyundai dealers do?

 

[Midnightsun]

If you want no hassle warranty claims you need to go by the book which is x miles or x time whichever comes first. In your case it would obviously be time.

I have a summer only ragtop Mercedes which sees a couple thousand miles a year at best. No warranty as it is 18 years old. I change oil in her every 2 years and don't even bother with the filter as it has maybe 4000 miles at that point. Filters are every 4 years. Not sure but I think I have 37,000 miles on the car.

 

[Richard Ft. Lauderdale]

With my Equus I put about 3,000 miles per year on it. I call them ever six months and they pick it up and change the oil and filter give me a loaner and then return it. A couple of times they either discovered or I have told them about some minor problem and they fixed it while in for the oil change or ordered a part and picked it up again another day and replaced the part. Always comes back cleaner than when they picked it up.

It's always the salesman that bought the car from who picks it up. Hopefully he won't leave the dealer before the five year warranty is up.

 

[FlySwatter]

I'm a low mileage driver as well. About 8K per year. I take mine for servicing every 7500. I'd be astonished to see a warranty repair denied because I didn't come in every 6 months.

 

[Midnightsun]

I'm a low mileage driver as well. About 8K per year. I take mine for servicing every 7500. I'd be astonished to see a warranty repair denied because I didn't come in every 6 months.

Maybe bring this up with your dealership just in case. If you ever did have a warranty claim such as excessive oil consumption or any other issue which points to an oil related problem, it would be legal for them to refuse it. Problem is oil gets contaminated with water and whatever else causing oxidation/rusting of internal parts. Not that the oil is bad as in worn out but the contaminants need to be removed.

 

[Mark_888]

Problem is oil gets contaminated with water and whatever else causing oxidation/rusting of internal parts.

That is true for someone who drives almost every day, but drives only a few miles each time. But if someone drives a fair number of miles each time they drive, but only drives two days a week, then going by miles instead of time would suffice from a mechanical point of view in most cases.

However, we are usually talking about a manufacturer warranty, and that requires miles or time, whichever come first as specified in the terms and conditions of the written warranty, and is not up the discretion of the dealer. The dealer does not offer the warranty, they only administer the warranty on behalf of Hyundai Motor America, or Hyundai Canada, etc, and dealer gets reimbursed for warranty work performed.

If the warranty is no longer in effect, then use your best judgment, or as explained by others.

 

[Mark_888]

I'm a low mileage driver as well. About 8K per year. I take mine for servicing every 7500. I'd be astonished to see a warranty repair denied because I didn't come in every 6 months.

I believe Hyundai warranty terms require oil changes every 7500 miles or 12 months, which ever comes first.

 

[Alwaysforward]

You are correct. 7500 miles or 12 months for oil & filter change for Normal Driving. See the fourth Bulleted item at the left below from the 2015 Genesis Manual.

 

[Midnightsun]

That is true for someone who drives almost every day, but drives only a few miles each time. But if someone drives a fair number of miles each time they drive, but only drives two days a week, then going by miles instead of time would suffice from a mechanical point of view in most cases.

However, we are usually talking about a manufacturer warranty, and that requires miles or time, whichever come first as specified in the terms and conditions of the written warranty, and is not up the discretion of the dealer. The dealer does not offer the warranty, they only administer the warranty on behalf of Hyundai Motor America, or Hyundai Canada, etc, and dealer gets reimbursed for warranty work performed.

If the warranty is no longer in effect, then use your best judgment, or as explained by others.

The dealer is the one who tells Hyundai what's up so yes he has quite some say if it gets covered or not. If you are on good terms with your dealer they can cover almost anything under warranty even though it should not be. I have seen this many, many times even with cars past the odometer reading of warranty validity. Dealer makes it happen.

 

[lobsenza]

that is why I always take good care of my service writer.....

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