Yorkdale Genesis, Toronto Ontario

[timezoned]

Initially had issues with the dealer experience. The wait for the original car I purchased was to take a long time (one month) and there was no regular feedback. I had to ask for delivery dates and the VIN number.
I have to say they stepped it up. They delivered the car in a Glass box that the dealership purchased, because it was raining they gave me a Genesis umbrella, a bottle of wine to apologize for the delay AND a hand written note thanking me for being a customer and welcoming me to the Genesis family.
All in all a premium experience.

 

[homoerectus]

Went there to buy a car, took a test drive, asked for them to get me one ASAP, the guy said he'll get back to me with approx wait times but never called back. Went to another dealer.