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AMGenesisCoupe
07-06-2010, 05:54 PM
Just bought a 3.8 GT Genesis Coupe which came with the iPod cable. Unfortunately I didn't realize until after driving the car off the lot that the cable doesn't seem to work with the iPhone. Does anyone know if Hyundai has another cable that is compatible with the iPhone that I can possibly trade this one in for, or am I stuck taking the loss on this (and trying to sell it on Craigslist)?

Thanks.

nearwater
07-06-2010, 06:02 PM
There's a Hyundai specific cable for the sedans.
Not sure about the coupes, but I'd assume it's the same. I'm sure you can get one at the dealer.
Good luck.

Dan

AMGenesisCoupe
07-06-2010, 06:11 PM
Right, the problem is, the Hyundai iPod cable seems to not be compatible with the iPhones. Essentially I'm wondering if there is more than one Hyundai iPod cable (a later generation one perhaps that works with iPhones), or if there is just that one?

Looking at the Hyundai online accessory store, it seems to be just that one unfortunately...

nearwater
07-07-2010, 09:34 AM
Right, the problem is, the Hyundai iPod cable seems to not be compatible with the iPhones. Essentially I'm wondering if there is more than one Hyundai iPod cable (a later generation one perhaps that works with iPhones), or if there is just that one?

Looking at the Hyundai online accessory store, it seems to be just that one unfortunately...

Oh, my bad. I didn't read your post correctly and thought you were referring to the white iPod cable supplied with the iPod.

But, yeah.. I believe there's only 1 version of the Hyundai's iPod cable.
What generation/model is your iPod?
I have an iPhone 3G that works(although it says it's an incompatible accessory) fine.

Dan

dataguy
07-07-2010, 09:57 AM
By "not compatible" do you mean that it won't work, or it gives a message on the iPhone screen saying that that the accessory wasn't designed for the iPhone? If it's the latter, just tell it not to go into airplane mode and it should work okay.

The iPod cable part seems to be the same one they use in all Hyundai vehicles that have iPod integration, i.e. several years old.

AMGenesisCoupe
07-07-2010, 01:45 PM
That's interesting. I've got a 3gs. I also get the "not compatible message", although I see my playlist show up on the center console. However there is no audio whatsoever.

My airplane mode is already off (unless it's switching over for some reason when I plug in the cable..). Let me try playing around with it a bit more.

ImInPA
07-07-2010, 02:00 PM
That's interesting. I've got a 3gs. I also get the "not compatible message", although I see my playlist show up on the center console. However there is no audio whatsoever.

My airplane mode is already off (unless it's switching over for some reason when I plug in the cable..). Let me try playing around with it a bit more.

The incompatibility message you see is fairly common with all usb based iPod integration systems. The iPhone is a combination of iPod, Phone, and Headset. The message you see is reporting an incompatible headset. Just ignore it. Some Blackberrys are also seen as being an incompatible keyboard.

AMGenesisCoupe
07-09-2010, 05:38 PM
Yeah...Still can't get any audio. If I crank the volume up, I can hear some distortion and a lot of static - but no actual audio.

I can stream it wirelesley through the Bluetooth interface, but I'd like to be able to use the cable as it provides a far more convenient interface by actually showing the playlists (streaming through Bluetooth doesnt)

BacktoHyundaibychoice
07-09-2010, 06:16 PM
Yeah...Still can't get any audio. If I crank the volume up, I can hear some distortion and a lot of static - but no actual audio.

I can stream it wirelesley through the Bluetooth interface, but I'd like to be able to use the cable as it provides a far more convenient interface by actually showing the playlists (streaming through Bluetooth doesnt)

May be a dumb question, but have you tried removing the cable, plugging it FIRMLY in and then connect the iPhone? You may just not have a good connection.
If that's not it you may need a new head unit. It should work just fine.

AMGenesisCoupe
07-09-2010, 06:42 PM
May be a dumb question, but have you tried removing the cable, plugging it FIRMLY in and then connect the iPhone? You may just not have a good connection.
If that's not it you may need a new head unit. It should work just fine.

Oh yeah, many times.

Have you gotten it to work with a 3gs? If I can get confirmation from someone that it has in fact worked with a 3gs, I'll try getting to the root of the problem. But I don't want to waste my time if it turns out the cable just simply is not compatible with the 3gs.

BacktoHyundaibychoice
07-10-2010, 08:42 AM
Oh yeah, many times.

Have you gotten it to work with a 3gs? If I can get confirmation from someone that it has in fact worked with a 3gs, I'll try getting to the root of the problem. But I don't want to waste my time if it turns out the cable just simply is not compatible with the 3gs.

Works with all.
Now that I think about it, I had the same situation exactly. Turned out to be the cable was defective. Dealer swapped it out, been fine ever since. Sorry I didn't remember that yesterday. I'm old.

motorsportsauthority
07-10-2010, 06:05 PM
Worked with my 3gs, but it had to be in accessory mode. Doesn't work with my iPhone 4. :(

bluegreen
07-10-2010, 06:47 PM
Worked with my 3gs, but it had to be in accessory mode. Doesn't work with my iPhone 4. :(

Hmm... that's odd, mine my iPhone 4 works great! I love now that I can listen to pandora without the music stopping when I close the app. I have never had to put it in accessory mode.

BacktoHyundaibychoice
07-10-2010, 09:15 PM
Hmm... that's odd, mine my iPhone 4 works great! I love now that I can listen to pandora without the music stopping when I close the app. I have never had to put it in accessory mode.

Likewise.

motorsportsauthority
07-10-2010, 09:37 PM
Hmmmm

AMGenesisCoupe
07-12-2010, 01:03 PM
So I finally got it to work this morning. Turns out the cable is extremely sensitive and has to be in a very specific position in order to work. If it moves much, the signal is completely distorted, or the connection gets broken all-together.

May just be not a very good cable. If it gives too many problems, I'll try swapping it for another one.

Michig54
07-21-2010, 11:36 AM
I am having some IPhone connection issues. I have the 3GS with latest S/W 4.0.1. I have the Hyundai iPod cable and navigation in my coupe. When I plug in the iPhone it tries to read for a good 30 seconds an the fails and says media connection error. I've tried every possible connection combination and still same error. Has anybody seen this? Could it be the cable, phone, or stereo? I asked the service manager at the dealer about the iPhone connection and he called a Hyundai engineer and he said that the iPhones aren't compatible and he's never seen one work, but clearly they do. What can I do to fix this? Thanks in advance.

AMGenesisCoupe
07-21-2010, 01:29 PM
I am having some IPhone connection issues. I have the 3GS with latest S/W 4.0.1. I have the Hyundai iPod cable and navigation in my coupe. When I plug in the iPhone it tries to read for a good 30 seconds an the fails and says media connection error. I've tried every possible connection combination and still same error. Has anybody seen this? Could it be the cable, phone, or stereo? I asked the service manager at the dealer about the iPhone connection and he called a Hyundai engineer and he said that the iPhones aren't compatible and he's never seen one work, but clearly they do. What can I do to fix this? Thanks in advance.

I had the exact same problem. I was also told the exact same thing by the dealership.

It really does seem to be a very flaky cable. Like I mentioned earlier, I can get it to work, but it has to be in a specific position. And the connection has to be very tight (in my case, the cable would keep coming loose). I really prefer to just stream it wirelessely through the Bluetooth interface. Far more convenient and hassle-free.

Michig54
07-21-2010, 05:32 PM
I'm not convinced that it's the cable. It's seeing the phone, but just not connecting to it. When I connect it the phone gives me the "this accessory wasn't optimized for iPhone" message, but doesn't ask me if I want to go into airplane mode. Which seems to be inconsistent with what everyone else is seeing. I also haven't seen anyone mention anything about the "Media Connection Error" that I am getting. For now I guess I just have to settle with the bluetooth option, but I don't really like it. The quality is bad, I can't see what song is playing, and I can only play/pause, no forward or back. I want to be able to scroll though my music and select a song. I guess Ill try to convince the dealer to let me try another cable to see if that is the problem.

dataguy
07-22-2010, 06:40 AM
When I connect it the phone gives me the "this accessory wasn't optimized for iPhone" message, but doesn't ask me if I want to go into airplane mode.

I believe that's a change in iOS 4.0 from previous versions that suggested disabling the wireless radios in the phone when connecting to third-party accessories.

AMGenesisCoupe
07-22-2010, 01:42 PM
I'm not convinced that it's the cable. It's seeing the phone, but just not connecting to it. When I connect it the phone gives me the "this accessory wasn't optimized for iPhone" message, but doesn't ask me if I want to go into airplane mode. Which seems to be inconsistent with what everyone else is seeing. I also haven't seen anyone mention anything about the "Media Connection Error" that I am getting. For now I guess I just have to settle with the bluetooth option, but I don't really like it. The quality is bad, I can't see what song is playing, and I can only play/pause, no forward or back. I want to be able to scroll though my music and select a song. I guess Ill try to convince the dealer to let me try another cable to see if that is the problem.

It is definitely the cable. As I said earlier, I experienced the exact same problems and error messages you're seeing (including the "Media Connection Error". After tweaking the connection a bit, it works great).

As for the airplane mode message, like the person above me mentioned, that was changed in the latest iPhone OS. Anyone with the OS 4.0 does not get that message.

Genny10
07-29-2010, 06:55 PM
It is definitely the cable. As I said earlier, I experienced the exact same problems and error messages you're seeing (including the "Media Connection Error". After tweaking the connection a bit, it works great).

Today I got the cable for my Genesis sedan with tech. Yesterday, after fiddling with an ordinary cable out of the top of my iPhone 3G (4.0 opsys) I got the iPod to play (but of course, nothing on the screen). I also think it may be the cable. I tried the Hyundai cable today and the phone said the same "not compatible" as discussed here. Ignored it and it connected. But then for over 30 minutes it said "ipod is initializing". I called service and the guy said it takes a while to get the phone or ipod to dump all the songs. But I only have a few hundred songs. I gave up after 30 minutes and had to unplug the phone.

How long should an iPhone take to dump the music? (I probably have around 5 megs of music). Or do I have a cable issue?

AMGenesisCoupe
08-02-2010, 11:46 PM
Today I got the cable for my Genesis sedan with tech. Yesterday, after fiddling with an ordinary cable out of the top of my iPhone 3G (4.0 opsys) I got the iPod to play (but of course, nothing on the screen). I also think it may be the cable. I tried the Hyundai cable today and the phone said the same "not compatible" as discussed here. Ignored it and it connected. But then for over 30 minutes it said "ipod is initializing". I called service and the guy said it takes a while to get the phone or ipod to dump all the songs. But I only have a few hundred songs. I gave up after 30 minutes and had to unplug the phone.

How long should an iPhone take to dump the music? (I probably have around 5 megs of music). Or do I have a cable issue?

Shouldn't take that long. I've found that when it works, it works. And when it doesn't... well If I fiddle with it, I can get it to work, but I'm usually too lazy to do so.

sarge
08-03-2010, 10:09 AM
I had the exact same problem. I was also told the exact same thing by the dealership.

It really does seem to be a very flaky cable. Like I mentioned earlier, I can get it to work, but it has to be in a specific position. And the connection has to be very tight (in my case, the cable would keep coming loose). I really prefer to just stream it wirelessely through the Bluetooth interface. Far more convenient and hassle-free.

I have the '09 tech and a 3G - everything works fine pretty much all the time. Just out of curiosity, how do you stream your tunes thru a bluetooth connection?

sarge
08-03-2010, 10:18 AM
Today I got the cable for my Genesis sedan with tech. Yesterday, after fiddling with an ordinary cable out of the top of my iPhone 3G (4.0 opsys) I got the iPod to play (but of course, nothing on the screen). I also think it may be the cable. I tried the Hyundai cable today and the phone said the same "not compatible" as discussed here. Ignored it and it connected. But then for over 30 minutes it said "ipod is initializing". I called service and the guy said it takes a while to get the phone or ipod to dump all the songs. But I only have a few hundred songs. I gave up after 30 minutes and had to unplug the phone.

How long should an iPhone take to dump the music? (I probably have around 5 megs of music). Or do I have a cable issue?


My iPhone (3G) doesn't take more than 10 seconds or so to start playing after I plug it in. It does take a little while longer (less than a minute) to completely populate the song/artist/playlist menus. I have just over a thousand songs - don't know how much space that is.

Professor
08-04-2010, 12:58 PM
Yeah...Still can't get any audio. If I crank the volume up, I can hear some distortion and a lot of static - but no actual audio.

I can stream it wirelesley through the Bluetooth interface, but I'd like to be able to use the cable as it provides a far more convenient interface by actually showing the playlists (streaming through Bluetooth doesnt)

How are you getting your iphone to stream audio wirelessly via Bluetooth? I cannot get my 2010 sedan to do this.

Thanks.

Genny10
08-08-2010, 05:35 AM
It's definitely the cable box, not the cable. Wiggle the connection at the box if you are having a problem. This sure seems like a common issue. Maybe Hyundai will come up with a TSB.

bmbutler
06-07-2012, 01:33 PM
I know this post is old, but I am having a similar problem. New 2012 Genesis 3.8 with tech and premium package. Have iPhone 4s. Sound only comes out of left speakers when using the iPhone. Have all other functionality through stereo with iPhone. Tried an iTouch, same problem. Two new cords, same problem. Did anyone else having a problem get an resolution?

bmbutler
06-14-2012, 08:29 AM
Turns out the problem was the USB and Aux connector itself. Dealer replaces and says now works. Picking up at lunch.